DEPUTY MANAGER, NETWORK STRATEGY & INTELLIGENCE

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a Deputy Manager, Network Strategy & Intelligence to lead the assessment and planning of the Group Wellness & Ambulatory Care Centre network growth opportunities. You will evaluate market attractiveness, competitive landscape and financial feasibility to develop recommendations for management decisions.

The role maintains an overview of the growth portfolio to support prioritisation and decision-making across KPJ’s healthcare network across Malaysia.

Qualifications

• Bachelor's degree in a relevant discipline such as Business, Finance, Economics, Healthcare Management, Planning or another related field.
• Strong analytical and financial modelling skills.
• Ability to interpret market, operational and financial information for management decisions.

Responsibilities

• Lead development and review of medium- to long-term network growth plan.
• Identify markets, catchments and locations for expansion.
• Coordinate financial modelling with Finance and prepare management papers.

Skills

Analytical thinking

Financial modelling

Structured problem solving

Education

Bachelor's degree in Business/Finance/Healthcare Management

Tools

KCIS

Job description

DEPUTY MANAGER, NETWORK STRATEGY & INTELLIGENCE

Lead the assessment and planning of Group Wellness & Ambulatory Care Centre network growth opportunities by evaluating market attractiveness, competitive landscape, service needs, financial feasibility and strategic fit. The role is responsible for developing evidence-based recommendations to support management decisions on new centres and other growth opportunities.

The role also maintains an overall view of the growth portfolio to support prioritisation and management decision-making.

2) JOB DESCRIPTION

• Support the development and periodic review of Group Wellness & Ambulatory Care Centre medium- to long-term network growth plan.
• Identify and evaluate potential markets, catchments and locations for network expansion.
• Lead market assessments covering demographics, healthcare demand, accessibility, existing healthcare supply and relevant market considerations.
• Lead competitor analysis to identify service gaps, market positioning and potential opportunities.
• Assess how proposed locations complement the existing KPJ hospital, Group Wellness & Ambulatory Care Centre and care-network footprint.
• Coordinate the development of the proposed service offering for each opportunity based on market findings, network requirements and input from Clinical Governance and Operational Excellence.
• Lead preparation of feasibility studies for proposed growth opportunities.
• Develop and maintain key business assumptions including patient volumes, service mix, capacity, ramp-up assumptions and other inputs required for financial modelling.
• Coordinate financial modelling with Finance and ensure that commercial and operating assumptions are adequately supported.
• Prepare and coordinate management or investment papers for approval, including strategic rationale, market assessment, proposed service offering, financial case, key risks and recommendation.
• Compare and prioritise growth opportunities based on strategic fit, feasibility and readiness.
• Maintain a consolidated portfolio of growth opportunities and their status across the development pipeline.
• Establish and maintain appropriate stage-gate information for opportunities from initial screening through approval and handover.
• Coordinate post-opening review of approved growth opportunities against the original business case and key assumptions.
• Capture relevant lessons from completed projects to strengthen future feasibility assessments and growth decisions.
• Provide analytical and presentation support for management discussions relating to ACC network growth.

3) JOB REQUIREMENT

• Bachelor's degree in a relevant discipline such as Business, Finance, Economics, Healthcare Management, Planning or another related field.
• Any additional qualification requirements should be aligned with KPJ HR policy for the position grade.
• Relevant experience in business planning, feasibility assessment, strategy, commercial analysis, healthcare planning or related work.
• Ability to interpret market, operational and financial information and translate it into management recommendations.
• Experience coordinating cross-functional inputs for business cases or management papers would be relevant.
• Strategic and analytical thinking.
• Market and competitor analysis.
• Financial and commercial literacy.
• Structured problem solving.
• Report and management-paper preparation.
• Stakeholder coordination.
• Presentation and communication skills.
• Portfolio and progress tracking.

Special Skills Required:

• Strong working knowledge of spreadsheet-based analysis and financial models.
• Ability to structure data and assumptions into clear decision papers and presentations.
• Ability to distinguish between evidence, assumptions and management judgement.

Personal Attributes:

• Analytical and evidence-driven.
• Commercially aware.
• Structured and organised.
• Able to challenge assumptions constructively.
• Comfortable working across multiple functions.
• Accountable for quality and accuracy of work.
  

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.