Senior L3 Support Developer

LanceSoft, Inc.

Kuala Lumpur

On-site

MYR 120,000 - 180,000

Full time

38 hours ago

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Job summary

LanceSoft, Inc. is seeking an experienced Senior L3 Support Developer to provide Level 3 production support for Core Banking applications in the Investment & Wealth domain. The role focuses on rapid incident resolution, RCA and applying permanent fixes.

You will coordinate with L1/L2 teams and business stakeholders, develop and deploy fixes, monitor performance, and maintain comprehensive documentation to ensure high availability and stability of critical banking systems.

Qualifications

Windows & Open Systems environment knowledge.
Strong analytical and problem-solving skills.

Responsibilities

Provide L3 production support for Investment & Wealth applications.
Troubleshoot complex technical and functional production issues.
Perform RCA and implement permanent fixes.
Collaborate with L1/L2 support teams and business stakeholders.
Develop and deploy bug fixes, patches, and minor enhancements.
Monitor system performance and ensure high availability.
Maintain incident, solution, and system-change documentation.
Handle database troubleshooting and optimization using MS-SQL.

Skills

Windows OS

Analytical skills

Job description

We are looking for an experienced Senior L3 Support Developer to provide Level 3 production support for Core Banking applications, specifically within the Investment & Wealth domain.

Contract: 2 Years | Extendable

Key Responsibilities