Senior L3 support Developer

RAPSYS TECHNOLOGIES PTE LTD; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE LTD in Kuala Lumpur is seeking an experienced Senior L3 Support Developer to provide advanced technical support, troubleshoot complex issues, and collaborate with cross-functional teams to ensure seamless application performance.

The role requires 6+ years in software development or support, strong coding skills (Java, .NET, Python), and solid SQL/NoSQL knowledge to operate in an enterprise production setting.

Qualifications

• 6+ years in software development or application support roles.
• Strong programming skills in Java, .NET, Python with debugging.
• Solid understanding of SQL/NoSQL databases.
• Experience in enterprise production environments.
• Excellent communication and problem-solving abilities.
• Able to work independently under pressure and multi-task.

Responsibilities

• Investigate and resolve escalated software/application incidents at Level 3.
• Analyze root causes and implement long-term solutions for recurring issues.
• Collaborate with development teams to deliver timely fixes and enhancements.
• Monitor system performance and recommend improvements.
• Document troubleshooting processes and technical solutions clearly.
• Participate in on-call rotations for critical incident response as needed.

Skills

Java

.NET

Python

SQL/NoSQL

Job description

We are looking for an experienced and proactive Senior L3 Support Developer to join our team in Kuala Lumpur. In this critical role, you will provide advanced technical support, troubleshoot complex issues, and collaborate closely with cross-functional teams to ensure seamless application performance. If you thrive in dynamic environments and have a passion for problem-solving, we want to hear from you!

What You'll Do:

• Investigate and resolve escalated software/application incidents at Level 3
• Analyze root causes and implement long-term solutions for recurring issues
• Collaborate with development teams to deliver timely fixes and enhancements
• Monitor system performance and recommend improvements
• Document troubleshooting processes and technical solutions clearly
• Participate in on-call rotations for critical incident response as needed

What We're Looking For:

• Minimum 6 years of experience in software development or application support roles
• Strong programming skills (e.g., Java, .NET, Python) and debugging expertise
• Solid understanding of database technologies (SQL/NoSQL)
• Experience working in enterprise production environments
• Excellent communication and problem-solving abilities
• Ability to work independently under pressure and multi-task effectively

Mandatory: Investment & Wealth

.net, MS SQL, Open systems, Windows Wealth Management, .Net Core / .Net 5/6/7+