Senior L3 support Developer

Tap Growth ai; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Tap Growth ai in Kuala Lumpur is seeking a Senior L3 Support Developer to provide advanced technical support, troubleshoot complex issues, and collaborate with cross-functional teams to ensure application performance.

The role emphasizes proactive problem-solving, on-call rotations, and a strong background in Java, .NET, Python, and databases. You will work from our Kuala Lumpur office in a fast-paced environment.

Qualifications

• Minimum 6 years of experience in software development or application support.
• Strong programming skills in Java, .NET, and Python.
• Solid understanding of SQL/NoSQL databases.
• Experience in enterprise production environments.
• Excellent communication and problem-solving abilities.
• Ability to work independently under pressure and multi-task.

Responsibilities

• Investigate and resolve escalated software/application incidents at Level 3.
• Analyze root causes and implement long-term solutions for recurring issues.
• Collaborate with development teams to deliver timely fixes and enhancements.
• Monitor system performance and recommend improvements.
• Document troubleshooting processes and technical solutions clearly.
• Participate in on-call rotations for critical incident response as needed.

Skills

Java

.NET

Python

SQL

NoSQL

Debugging

Communication

Independent work

Tools

MS SQL

Open systems

Windows

.NET Core / .NET 5/6/7+

Job description

We're Hiring: Senior L3 Support Developer!

We are looking for an experienced and proactive Senior L3 Support Developer to join our team in Kuala Lumpur. In this critical role, you will provide advanced technical support, troubleshoot complex issues, and collaborate closely with cross-functional teams to ensure seamless application performance. If you thrive in dynamic environments and have a passion for problem-solving, we want to hear from you!

Location

• Location: Kuala Lumpur, Malaysia
• Work Mode: Work from Office
• Role: Senior L3 Support Developer

What You'll Do:

• Investigate and resolve escalated software/application incidents at Level 3
• Analyze root causes and implement long-term solutions for recurring issues
• Collaborate with development teams to deliver timely fixes and enhancements
• Monitor system performance and recommend improvements
• Document troubleshooting processes and technical solutions clearly
• Participate in on-call rotations for critical incident response as needed

What We're Looking For:

• Minimum 6 years of experience in software development or application support roles
• Strong programming skills (e.g., Java, .NET, Python) and debugging expertise
• Solid understanding of database technologies (SQL/NoSQL)
• Experience working in enterprise production environments
• Excellent communication and problem-solving abilities
• Ability to work independently under pressure and multi-task effectively

Mandatory: Investment & Wealth

• .net, MS SQL, Open systems, Windows Wealth Management, .Net Core / .Net 5/6/7+