Senior IT Systems Engineer - Client-Facing Tech & Projects

Computer Land; Malaysia; On-site; MYR 60,000 - 96,000; Full time

Benefits offered by this job

Health Insurance

Annual Medical Check-up Allowance

SOCSO

Annual Salary Increment

Transportation Allowance

Parking Reimbursement

Employee Discount

EPF

Company Activities

Job summary

Computer Land Malaysia is seeking qualified consultants and engineers with broad experience in state-of-the-art technology solutions and a deep understanding of the business issues behind such initiatives.

We hire staff with a unique blend of technical proficiency, initiative, and people skills. Selected professionals will be trained extensively to ensure customers receive professional, customized, and personal service.

Qualifications

• Professional Certificate or degree in IT/CS related field.
• Minimum 2 years IT experience in relevant field.
• Strong customer-facing and communication skills.

Responsibilities

• Provide technical assistance, support resolution and professional consultation to customers.
• Provide technical support, system maintenance and hardware installation for contract maintenance customers.
• Complete project implementation, configuration, upgrading, troubleshooting, and performance monitoring.
• Assist sales personnel with technical and professional guidance to meet customer requirements.
• Initiate and solve complex technical issues, adhere to SLAs.
• Collaborate within the department and across teams and the company.
• Build and maintain relationships with IT vendors, contractors and distributors.

Skills

IT/CS Degree

2+ years IT experience

Customer-facing skills

People skills

Education

Bachelor's degree in IT/CS

Diploma in IT/CS

Job description

Computer Land Malaysia is seeking qualified consultants and engineers with broad experience in state-of-the-art technology solutions and a deep understanding of the business issues behind such initiatives.

We hire staff with a unique blend of technical proficiency, initiative, and people skills. Selected professionals will be trained extensively to ensure customers receive professional, customized, and personal service.