Senior IT Operations & Security Manager

Bluzen Malaysia Sdn. Bhd.; Pengerang; On-site; MYR 60,000 - 90,000; Full time

Job summary

BLUZEN Malaysia Sdn. Bhd. provides IT support and maintenance for enterprise environments across multiple industries, including construction, automobile, retail and manufacturing. The role requires proactive problem solving, strong teamwork, and effective communication in English.

Candidates should have 4–5 years in IT support, with a degree in IT/CS, and readiness to work weekends or public holidays for urgent requests. Travel with own transport is expected.

Qualifications

• Minimum 4–5 years working experience in IT support
• Preferred 5+ years of IT operations or maintenance experience
• Degree or above in Information Technology, Computer Science related
• Experience in Samsung affiliates or major enterprise IT environments
• Familiar with ITSM frameworks

Responsibilities

• Periodically assess system needs and respond to IT requests promptly
• Fill in monthly reports and submit to manager on time
• Ensure security software is kept up to date
• Experience in designing and installing computer hardware configuration
• Experience in OA Support, network support and enterprise system, plus troubleshooting network and software issues

Skills

Self-motivation

Problem solving

Analytical skills

Teamwork

Communication

English advantage

Education

Bachelor's degree in IT/CS

Tools

OA Support tools

Network support tools

Enterprise system tools

Job description

BLUZEN Malaysia Sdn. Bhd. provides IT support and maintenance for enterprise environments across multiple industries, including construction, automobile, retail and manufacturing. The role requires proactive problem solving, strong teamwork, and effective communication in English.

Candidates should have 4–5 years in IT support, with a degree in IT/CS, and readiness to work weekends or public holidays for urgent requests. Travel with own transport is expected.