Senior IT Operations Lead: Microsoft 365 & Collaboration

TNG Digital Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

TNG Digital Sdn Bhd in Kuala Lumpur, Malaysia, is hiring a Senior Specialist, IT Operations to lead the IT operations team and ensure secure, scalable tech services across the organization.

The role focuses on device and asset management, AD/GPO administration, Microsoft 365 optimization, patch management, and governance of IT processes, with responsibilities to drive efficiency and align IT with business needs.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field required.
• 7+ years in IT operations with at least 3 years in a leadership or senior role.
• Strong knowledge of Microsoft 365, security/compliance, and patch management.

Responsibilities

• Lead IT operations including device management and asset inventory.
• Oversee AD, GPOs, user access reviews, and security controls.
• Develop and document IT support processes and policies.
• Mentor a team of IT professionals to maintain high performance.
• Coordinate with vendors and manage licenses for collaboration tools.

Skills

Leadership

Vendor management

Project management

Communication

Automation

Microsoft 365

Digital workplace

Education

Bachelor's degree in Computer Science or IT

Tools

Active Directory

SharePoint

Exchange Online

Power Automate

Microsoft 365

Patch management tools

ITIL

Job description

TNG Digital Sdn Bhd in Kuala Lumpur, Malaysia, is hiring a Senior Specialist, IT Operations to lead the IT operations team and ensure secure, scalable tech services across the organization.

The role focuses on device and asset management, AD/GPO administration, Microsoft 365 optimization, patch management, and governance of IT processes, with responsibilities to drive efficiency and align IT with business needs.