Senior IT Operations Lead - Microsoft 365 & Intune Expert

TNG Digital Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 140,000; Full time

Job summary

TNG Digital Sdn Bhd in Kuala Lumpur is seeking a Senior IT Operations Specialist to lead and optimize device provisioning, identity governance, and M365 optimization. You will steer a team, implement Intune and Autopilot, and drive security compliance across endpoints.

Ideal candidates have 5+ years in IT operations, strong leadership, and hands-on experience with Microsoft Intune, Azure AD, and macOS provisioning tools.

Qualifications

• Bachelor's degree in CS/IT or related field.
• 5+ years IT operations experience.
• Hands-on with Microsoft Intune, device compliance, and conditional access.
• Experience with Windows Autopilot and macOS provisioning tools.
• Proficient in Azure AD / Entra ID provisioning and identity governance.
• Strong knowledge of hardware, networking, and endpoint management.
• Proficient in Microsoft 365 apps (Teams, SharePoint, Power Platform, Exchange Online).
• Leadership, coaching, and cross-team collaboration skills.
• Excellent communication and project management abilities.
• ITIL or ITSM familiarity; Microsoft certifications are a plus.

Responsibilities

• Lead and manage an IT operations team to deliver reliable services.
• Oversee desktop and device provisioning, imaging, and deployment.
• Administer AD/Entra ID users and groups; enforce access lifecycle.
• Implement Intune, MDM, compliance, and endpoint protection.
• Maintain patching across OS, apps, and servers; drive health checks.
• Optimize Microsoft 365 usage (Copilot, Power Automate, Stream, OneDrive, SharePoint, Teams).
• Coordinate with vendors, licensing, and IT budgets; ensure security compliance.
• Develop and document IT support processes and operational policies.
• Manage onboarding/offboarding and user access reviews; audit regularly.
• Stay updated on digital workplace offerings and drive adoption initiatives.

Skills

Intune

Windows Autopilot

Azure AD

Entra ID

Identity governance

Microsoft 365

Power Platform

SharePoint

Teams

OneDrive

Copilot

Power Automate

Patch management

Endpoint management

Automation

IT security

Budgeting

ITIL

Leadership

Communication

Project management

Regulatory compliance

Vendor management

Education

Bachelor's degree in CS/IT or related field

Tools

Microsoft Intune

Windows Autopilot

Apple Business Manager

Jamf

Azure AD / Entra ID

Microsoft 365

Copilot

Power Automate

SharePoint

Teams

OneDrive

Stream

Job description

TNG Digital Sdn Bhd in Kuala Lumpur is seeking a Senior IT Operations Specialist to lead and optimize device provisioning, identity governance, and M365 optimization. You will steer a team, implement Intune and Autopilot, and drive security compliance across endpoints.

Ideal candidates have 5+ years in IT operations, strong leadership, and hands-on experience with Microsoft Intune, Azure AD, and macOS provisioning tools.