IT Operations Lead — Modern Workplace & Automation

TNG Digital Sdn Bhd; Kuala Lumpur; On-site; MYR 70,000 - 110,000; Full time

Job summary

TNG Digital Sdn Bhd is seeking an Associate Specialist, IT Operations in Kuala Lumpur to manage device provisioning, AD/Azure, and Intune deployments. The role focuses on enterprise-grade IT operations and security, delivering reliable endpoint management and policy enforcement.

You will oversee a team, coordinate patching, and optimize Microsoft 365 usage while staying current with Microsoft roadmap updates and security practices.

Qualifications

• Bachelor's degree required in an IT-related field.
• 5+ years of IT operations experience, with leadership/senior technical exposure.
• Strong hands-on Microsoft Intune and Azure AD experience.
• Experience with Windows Autopilot and macOS provisioning tools.
• Proficiency in Microsoft 365 suite, security and compliance tools.
• Understanding of IT security standards and regulatory compliance.
• Excellent communication and leadership skills.

Responsibilities

• Manage user desktops, notebooks, mobile devices, and workstation asset inventory.
• Oversee device enrollment and baseline image deployment.
• Lead and optimize laptop provisioning via Windows Autopilot and Apple Business Manager/Jamf.
• Administer Active Directory users and group policies; manage Azure AD lifecycles.
• Implement Intune for device enrollment, MDM, compliance, and endpoint protection.
• Conduct access reviews and ensure regulatory compliance.
• Develop IT support processes and operational policies.
• Direct IT staff to maintain high performance and timely project delivery.
• Coordinate patch management across endpoints and servers.
• Drive adoption of Microsoft 365 tools and new features across the org.
• Engage with business units to identify improvement opportunities.

Skills

Intune

Azure AD

Autopilot

macOS provisioning

Active Directory

Microsoft 365

Power Automate

SharePoint

Teams

Leadership

Education

Bachelor's degree in Computer Science, IT or related field

Tools

Apple Business Manager

Jamf

Job description

TNG Digital Sdn Bhd is seeking an Associate Specialist, IT Operations in Kuala Lumpur to manage device provisioning, AD/Azure, and Intune deployments. The role focuses on enterprise-grade IT operations and security, delivering reliable endpoint management and policy enforcement.

You will oversee a team, coordinate patching, and optimize Microsoft 365 usage while staying current with Microsoft roadmap updates and security practices.