Senior IT Delivery & Operations Specialist

LF Logistics Services (M) Sdn Bhd; Shah Alam; On-site; MYR 100,000 - 160,000; Full time

Job summary

LF Logistics Services (M) Sdn Bhd is seeking a Senior Specialist to design technology solutions for customers and operations, lead IT implementation projects, and ensure smooth integration across WMS/TMS and interfaces. You will collaborate with Global Product, Development, and COE teams, delivering within scope and timelines.

The role covers configuration, testing, go-live readiness, and continuous improvement while supporting automation and reporting enhancements.

Qualifications

• Working experience in IT, business systems, or logistics tech is required or encouraged.
• Fresh graduates with strong technical aptitude are welcome to apply.
• Senior Specialist requires 3–7 years in IT implementation, support, or logistics systems.
• Preferred exposure to WMS, TMS, distribution and fulfilment operations.

Responsibilities

• Design technology solutions that support customer and operations needs while following global standards.
• Manage IT implementation projects from requirements to go-live with milestones.
• Configure WMS, TMS, reporting tools, and support API/EDI integrations.
• Provide Level 2 support, perform root-cause analysis, and drive service improvement.
• Coordinate stakeholder meetings, workshops, and project reviews.
• Ensure changes are documented, tested, and deployed with minimal disruption.

Skills

SQL

Data analysis

System configuration

API / EDI integration

Documentation

Process mapping

Education

Bachelor's degree in Computer Science, Information Technology, Software Engineering, Information Systems and Related discipline

Tools

Infor WMS

Korber

Blue Yonder

Manhattan

Tableau / Power BI

Logi Report

ITIL

Project Management

Job description

LF Logistics Services (M) Sdn Bhd is seeking a Senior Specialist to design technology solutions for customers and operations, lead IT implementation projects, and ensure smooth integration across WMS/TMS and interfaces. You will collaborate with Global Product, Development, and COE teams, delivering within scope and timelines.

The role covers configuration, testing, go-live readiness, and continuous improvement while supporting automation and reporting enhancements.