Senior Industrial Relations Executive

Watsons Malaysia; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Watsons Malaysia is seeking an experienced Industrial Relations professional to lead disciplinary matters, investigations, and DI coordination. You will partner with People Partners and business leaders to ensure fair, consistent processes across the organization, while maintaining the highest standards of integrity.

The role requires strong knowledge of Malaysian employment law, excellent written and verbal communication in English and Bahasa Malaysia, and the ability to advise managers on

Qualifications

• Bachelor's degree in HR/IR/Law or related field.
• At least 4 years in Industrial Relations.
• Experience handling disciplinary cases and investigations.
• Experience coordinating Domestic Inquiries (DI).
• Knowledge of Malaysian employment laws and labour regulations.
• Strong communication and stakeholder management.
• Fluent in English and Bahasa Malaysia.
• High integrity, professionalism and confidentiality.

Responsibilities

• Manage disciplinary and misconduct cases, including investigations and resolution.
• Handle attendance matters such as absenteeism and tardiness.
• Draft correspondence on disciplinary and employment matters.
• Coordinate Domestic Inquiries with witness management and minutes.
• Ensure compliance with Malaysian employment laws and policies.
• Support audits, inspections and statutory compliance.
• Advise managers on disciplinary procedures and employee relations.
• Collaborate with People Partners to promote fair practices.
• Support IR projects and continuous improvement.

Skills

Communication skills

Stakeholder management

Bilingual English Bahasa Malaysia

Discretion / confidentiality

Integrity

Education

Bachelor’s Degree in HR/IR/Law/Business Admin or related

Job description

• Manage employee disciplinary and misconduct cases, including investigations, fact-finding, documentation, and case resolution.
• Handle attendance-related matters such as absenteeism, tardiness, and unauthorized absence.
• Draft and review disciplinary and employment-related correspondence.
• Coordinate and support Domestic Inquiries (DI), including case preparation, witness coordination, minute-taking, and outcome documentation.
• Ensure compliance with Malaysian employment laws and company policies.
• Support Labour Office audits, inspections, and statutory compliance matters.
• Maintain Industrial Relations and compliance reports and provide insights to stakeholders.
• Advise managers on disciplinary procedures, grievance handling, attendance management, and employee relations issues.
• Partner with People Partners and business leaders to promote fair and consistent people practices.
• Support Industrial Relations projects and continuous improvement initiatives.

What We're Looking For

• Bachelor's Degree in Human Resources, Industrial Relations, Law, Business Administration, or related disciplines.
• Minimum 4 years of experience in Industrial Relations.
• Experience handling disciplinary cases and employee misconduct investigations.
• Hands-on experience coordinating Domestic Inquiries (DI).
• Sound knowledge of Malaysian employment legislation and labour regulations.
• Strong communication and stakeholder management skills.
• Excellent command of English and Bahasa Malaysia.
• High integrity, professionalism, and confidentiality.