Industrial Relations Officer

Private Advertiser; Bayan Lepas; On-site; MYR 39,000 - 61,000; Full time

Job summary

Private Advertiser in Bayan Lepas, Penang, is seeking an Industrial Relations Officer to join our HR team. The role focuses on handling IR/ER matters, disciplinary processes and ensuring compliance with Malaysian labour laws.

The ideal candidate may have 1–2 years of HR experience or be a fresh graduate with strong interest in HR/IR. You will maintain thorough records, liaise with authorities, and support continuous professional development within a collaborative team.

Qualifications

• Diploma or Degree in Human Resources, Industrial Relations, Law or related field.
• 1–2 years of HR/IR/ER experience preferred or fresh graduates with interest in HR/IR.
• Basic knowledge of Malaysian labour laws and employment practices.
• Exposure to disciplinary cases, DI, show-cause letters or grievances is an advantage.
• Strong written and verbal communication, and good documentation skills.

Responsibilities

• Assist in handling IR and ER matters and disciplinary processes.
• Prepare show-cause letters, warning letters, inquiry documents and other disciplinary correspondence.
• Support grievances, workplace disputes and DI processes when required.
• Liaise with government authorities (JTK, JPP) as needed.
• Maintain proper documentation and records for IR/ER cases.
• Review HR policies to ensure compliance with Malaysian labour laws and updates.

Skills

Industrial Relations

Employee Relations

Disciplinary management

Labour Law

Documentation

Communication

Confidentiality

Mandarin (nice to have)

Education

HR/IR/Law degree

Job description

We are looking for an Industrial Relations Officer to join our HR team in Bayan Lepas, Penang. This role is suitable for candidates with 1-2 years of experience in Human Resources, Industrial Relations and/or Employee Relations, as well as fresh graduates who are keen to build their career in HR and IR.

The position offers hands-on exposure to disciplinary matters, employee grievances, Domestic Inquiry (DI), labour law compliance and other employee relations matters, providing a great opportunity to develop practical HR and IR experience within a supportive team environment.

Assist in handling Industrial Relations (IR) and Employee Relations (ER) matters.

Support disciplinary processes, including preparation of show-cause letters, warning letters, inquiry documents and other disciplinary correspondence.

Assist in handling employee misconduct, absenteeism, grievances, workplace disputes and other employee relations matters.

Support and coordinate Domestic Inquiry (DI) processes when required.

Assist in matters involving termination, resignation, poor performance and disciplinary action.

Liaise with relevant government authorities, including the Labour Department (JTK) and Industrial Relations Department (JPP), when required.

Maintain proper documentation and records for disciplinary and IR cases.

Assist in reviewing HR policies and procedures to ensure compliance with Malaysian labour laws.

Keep updated on changes in employment and industrial relations legislation.

Support the company on other employee relations and compliance matters as required.

Diploma or Degree in Human Resources, Industrial Relations, Law, Business Administration or any related field.

1-2 years of relevant working experience in Human Resources, Industrial Relations and/or Employee Relations is preferred.

Fresh graduates with a strong interest in Human Resources and Industrial Relations are encouraged to apply.

Basic to good knowledge of the Employment Act 1955, Industrial Relations Act 1967 and Malaysian employment practices.

Exposure to disciplinary cases, show-cause letters, warning letters, Domestic Inquiry or employee grievances is an advantage.

Good written and verbal communication skills.

Good documentation, analytical and problem-solving skills.

Able to handle confidential and sensitive employee matters professionally.

Willing to learn and develop further in the Industrial Relations field.

Proficiency in Mandarin will be an added advantage.

Proactive, detail-oriented and keen to build a career in Industrial Relations.

Career growth opportunities within a growing and dynamic organization

Supportive and collaborative working culture

Continuous learning and professional development opportunities