Senior Human Resources Officer/Manager

CEKAP LINK TECH SDN. BHD.; Kuala Lumpur; Hybrid; MYR 70,000 - 110,000; Full time

Job summary

CEKAP LINK TECH SDN. BHD. is seeking an HRIS System Management Supervisor to oversee HR systems operations for Malaysia and overseas regions in a hybrid setup. You will ensure system stability, data accuracy, and regulatory compliance while supporting local HR processes.

The role requires strong system administration and data analytics skills, proficiency in Excel, and excellent cross-cultural communication to collaborate across time zones. Prior HRIS rollout experience is a plus.

Qualifications

• Bachelor's degree or above in HR, information management, CS, finance, or related fields
• 3+ years in HRSSC, HRIS, HR operations or shared services
• Experience supporting HR systems in Southeast Asia
• Familiarity with local labour regulations and social security processes
• Strong Excel data processing and data cleaning skills
• Experience with HR system implementation or project rollout

Responsibilities

• Oversee daily operations, maintenance, and user support of HR systems in Malaysia and overseas regions
• Respond to and resolve system failures, data anomalies, and user inquiries
• Support onboarding, offboarding, transfers, payroll calculation, and HR inquiries
• Manage organizational structure and access provisioning for collaboration platforms
• Ensure system access security and permission compliance
• Drive digital process improvements for local HR operations
• Support on-site HR tasks in Malaysia as needed

Skills

System administration

Data analytics

Excel proficiency

Cross-cultural communication

Data accuracy

Education

Bachelor's degree or above in HR/IS/CS/finance

Tools

HRIS software

Job description

We are seeking a dedicated HRIS System Management Supervisor to oversee the daily operations and optimization of our HR systems for Malaysia and other overseas regions. This hybrid role combines HRIS technical support with local HR operations, ensuring system stability, data accuracy, and compliance with Malaysian labor regulations. The ideal candidate possesses strong system administration skills, excellent data analytics capabilities, and a solid understanding of local HR processes.

Key responsibilities

Oversee day-to-day operations, maintenance, and user support of HR systems in Malaysia and other overseas regions; respond to and resolve system failures, data anomalies, and user inquiries in a timely manner to ensure stable system operation

Support local employees' basic HR matters, including onboarding, offboarding, transfers, and other core HR processes; employee inquiries; payroll calculation support and Q&A; data support

Support operational matters of the local HR team, such as employee engagement activities and training organization

Manage organizational structure setup of collaboration platforms (Lark, etc.) for the Malaysia team, account lifecycle management, role and permission configuration, and access provisioning throughout the employee onboarding-to-offboarding lifecycle

Ensure system access security and permission compliance

Participate in continuous optimization of HR systems by collecting local business requirements in Malaysia, conducting feasibility analysis, testing and validation, deployment, and user training

Drive digital process improvements to enhance local HR operational efficiency

Support other HR tasks requiring on-site support in Malaysia as assigned

About you

Bachelor's degree or above, preferably in Human Resources, Information Management, Computer Science, Finance, or related fields

3+ years of experience in HRSSC, HRIS, HR operations, or shared service centers

Experience supporting HR systems in Southeast Asia is preferred

Familiarity with local labor regulations and social security processes is a plus

Solid understanding of core HR processes (onboarding, offboarding, transfer, payroll calculation) and access management

Proficient in Excel (functions, pivot tables, data cleaning) with strong data processing capabilities

Experience in HR system implementation, testing, or project rollout is preferred

Strong communication and coordination skills with the ability to collaborate across cultures and time zones

Clear and logical thinking with the ability to independently and quickly identify system or data anomalies

Detail-oriented, highly responsible, and sensitive to data accuracy