Senior Executive, HR Operations

Jobstreet Malaysia; Selangor; On-site; MYR 54,000 - 78,000; Full time

Job summary

Jora Malaysia is seeking a proactive Senior Executive, HR Operations to drive operational excellence across daily HR functions and employee lifecycle processes. You will manage attendance reporting for payroll, maintain records, and coordinate HR systems and benefits administration.

The role covers onboarding, offboarding, employee relations, performance management, and HR program support in a fast-paced environment. Malaysian labour law knowledge is essential.

Qualifications

• Bachelor’s degree in HR, business, or related field.
• 3–5 years of HR experience.
• Strong knowledge of Malaysian labour laws.
• Hands-on experience in HR operations, payroll support, and employee lifecycle management.
• Good communication, coordination, and problem-solving skills.

Responsibilities

• Monitor attendance and prepare reports for payroll processing.
• Maintain accurate employee records and update HR data.
• Administer HR systems (Inet, TAMS Module, Medical Module) including duty roster and clocking appeals.
• Coordinate with medical/insurance providers on employee movement and coverage.
• Support HRDF-related activities including grant applications and claims submission.
• Maintain training records, attendance, and reports.
• Manage administration of uniforms and stationery.
• Liaise with cross-functional teams for onboarding and movements.
• Assist in exit interviews and offboarding processes.
• Support performance management cycle and appraisals.
• Communicate HR initiatives via memo/email and support HR programs.

Skills

HR operations

Payroll processing

Employee lifecycle management

Communication

Coordination

Problem-solving

Independent work

Education

Bachelor’s Degree in HR or Business Administration

Tools

Inet

TAMS Module

Medical Module

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a proactive and hands-on HR professional to join our team as a Senior Executive, HR Operations. This role plays a key part in driving operational excellence across daily HR functions, employee lifecycle processes, and administrative coordination to ensure smooth HR operations.

Key Responsibilities:

HR Operations & Administration

• Monitor employee attendance and prepare daily/monthly attendance reports for payroll processing.
• Maintain accurate employee records and ensure timely HR data updates.
• Administer HR systems (e.g., Inet, TAMS Module, Medical Module) including duty roster, clocking appeals, and related updates.
• Coordinate with medical and insurance providers on employee movement and coverage matters.
• Support HRDF-related activities including grant applications and claims submission.
• Maintain and update training records, attendance, and reports.
• Manage and monitor the administration of uniforms and stationery, including issuance, tracking, and replenishment.

On/Offboarding & Employee Lifecycle

• Liaise with cross-functional teams to support new hires and employee movements (new joiners, transfers, resignations).
• Coordinate onboarding activities, including documentation and ensuring a smooth first-day experience.
• Assist in exit interview arrangements and offboarding processes.
• Support confirmation, probation review, and employee evaluation processes.

Employee Relations & Industrial Relations (IR)

• Assist in handling employee relations matters including grievances, disciplinary cases, and investigations.
• Ensure compliance with company policies and Malaysian labor laws.
• Support domestic inquiries and IR-related documentation

Performance Management

• Coordinate and support the end-to-end performance management cycle (goal setting, mid-year and annual reviews).
• Follow up with line managers and employees to ensure timely completion of appraisals.
• Provide guidance to employees and managers on performance management processes and tools.
• Assist in identifying performance gaps and support improvement or development plans.

Communication & Coordination

• Support communication of HR initiatives, policies, and updates via memo/email
• Liaise with HRBPs and relevant stakeholders to ensure smooth execution of HR activities
• Provide administrative and coordination support for HR programs and initiatives

Employee Engagement & Support

• Assist in organizing employee engagement activities and HR programs.
• Support initiatives to enhance employee experience and workplace culture.

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or related field.
• 3–5 years of relevant HR experience.
• Strong knowledge of Malaysian labour laws and HR practices.
• Hands-on experience in HR operations, payroll support, and employee lifecycle management.
• Good communication, coordination, and problem-solving skills.
• Able to work independently in a fast-paced environment.