Senior Global Immigration Strategy Lead

Fragomen Malaysia Sdn Bhd; Kuala Lumpur; Vor Ort; MYR 180.000 - 300.000; Vollzeit

Zusammenfassung

Fragomen Malaysia Sdn Bhd is seeking an immigration subject matter expert to support the Manager in leading a team of Senior Consultants, Consultants and other members to ensure accurate and timely case processing.

You will provide technical immigration guidance, strategic advice, and compliance services to the Firm's clients, while training and supervising staff and advising on Malaysian immigration regulations.

Qualifikationen

• Minimum 7 years' experience in immigration
• Possess strong knowledge of procedural requirements for various types of Malaysia visa
• A client service mindset, attention to detail and desire to achieve a high level of productivity
• Strong analytical and judgement skills
• Good facilitation and communication skills
• Ability to contribute to positive work environment, effectively collaborate and promote teamwork

Aufgaben

• Train new employees and supervise staff, providing mentoring and performance management
• Review instructions and information for new cases, identify key issues and address with the client
• Manage complex cases and monitor workload to ensure timely outputs
• Provide direction using extensive knowledge of business immigration case matters
• Maintain strong client relationships and contribute to meetings and reviews
• Lead intake of cases, troubleshoot issues, and establish case strategy
• Address client escalations and provide accurate client reporting
• Perform duties requiring specialized knowledge in employment-based immigration matters
• Ensure compliance with firm standards and policies (e.g., data privacy, client protocols)

Kenntnisse

Immigration expertise

Team leadership

Client management

Regulatory compliance

Jobbeschreibung

Fragomen Malaysia Sdn Bhd is seeking an immigration subject matter expert to support the Manager in leading a team of Senior Consultants, Consultants and other members to ensure accurate and timely case processing.

You will provide technical immigration guidance, strategic advice, and compliance services to the Firm's clients, while training and supervising staff and advising on Malaysian immigration regulations.