Senior Facility Executive (Retail Hub)

Randstad Malaysia; Kuala Lumpur, Putrajaya; Sur place; MYR 89 000 - 156 000; Plein temps

Résumé du poste

Randstad Malaysia seeks a dedicated Facilities & Operations professional to oversee the retail hub’s daily building operations, maintenance, and vendor performance in Kuala Lumpur. You will ensure regulatory compliance, optimise budgets, and support leasing-related activity to sustain occupancy and revenue.

The role requires a engineering degree with at least 3 years of hands-on facility management or related experience, strong communication skills, and proficiency in MS Office and facility

Qualifications

• Bachelor's degree in Engineering with related field.
• 3+ years hands-on facility/building operations experience.
• Proficiency in MS Office Suite and facility management software.

Responsabilités

• Drive operational excellence, facility upkeep and retail support for the retail hub.
• Support management in maximizing revenue, occupancy and business plans.
• Ensure seamless daily building operations, vendor performance and regulatory compliance.
• Drive 100% statutory and licensing compliance while budgeting operations.
• Optimize the operational and maintenance budgets against utilization.
• Assist with retail operations, campaigns and events to drive footfall.
• Maintain asset records and inventory related to facilities.

Formation

Bachelor's Degree in Engineering

Outils

Microsoft Office

Microsoft Project

FM Software

Description du poste

about the company

A lifestyle retail hub to serve the surrounding community with F&B offerings, events and more.

about the job

• Drive operational excellence, facility upkeep and retail support for the retail hub.
• Support the team in maximising revenue, achieving high occupancy and ensuring the successful execution and commercial sustainability of business plans.
• Ensure seamless daily building operations, technical maintenance, vendor performance and regulatory compliance to create an optimal environment for sustained commercial success.
• Drive 100% statutory and licensing compliance while optimizing budget utilization for operational expenses and utilities.
• Optimize the operational and maintenance budget against actual utilization.

Revenue Maximisation & Occupancy Strategy

• Assist management in executing retail operations, leasing administration, and site activations to maximise revenue and sustain high occupancy rates.
• Support the execution of the asset's business plan, monitoring operational dependencies to ensure long-term commercial sustainability.
• Facilitate seamless onboarding and daily operational support for retail tenants to drive retention and satisfaction.

Facilities & Engineering Maintenance

• Manage and monitor the upkeep of the retail hub, including all outsourced works and technical services provided by appointed vendors (e.g., M&E, facility maintenance, cleaning and landscaping).
• Oversee and coordinate daily operations, including building enhancement projects and technical upgrade activities.
• Act as the primary liaison with the central facilities management department for major works and strategic operational support.

Budget & Financial Administration

• Plan and track the annual operational and maintenance budget versus actual utilization.
• Ensure the timely payment and renewal of all utilities, statutory taxes, licenses, and certificates to maintain full regulatory compliance.

Retail Operations & Event Execution

• Support daily retail operations, footfall-driving programs, campaigns, and marketing events.
• Assist management in ensuring all operational tasks are executed in compliance with company standards and delivered on schedule.

Asset & Inventory Management

• Maintain accurate records of fixed assets, operating equipment, supplies and inventories related to facilities.

skills and experience required

• Bachelor's Degree in Engineering (Mechanical/Electrical/Civil), Building Services, Facility Management, Property Management or a related field.
• Minimum 3 years of hands-on experience in facility management, building operations, retail operations or property management.
• Demonstrated experience in supporting commercial operations, leasing processes and budget monitoring.
  Proficiency in Microsoft Office Suite, Microsoft Project and industry-relevant facility management software.
• Excellent communication and stakeholder management skills.

culture and benefits

The company cultivates a dynamic and entrepreneurial culture where team members are empowered with a high degree of autonomy to drive their own projects. This environment provides an exceptional opportunity to build a robust career portfolio through hands-on experience and a focus on personal growth and development.

experience

3 years

skills

Property , Real Estate , Tenancy , Retail , Tenant Management , Building Operations , Mall Operations , Property Management , Facility Management , Facilities Management , Vendor Management , Mall Maintenance , Retail Management , Retail Operations

qualifications

no additional qualifications required

education

Bachelor Degree