Senior Executive, HR Generalist

EPOS Pte. Ltd.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

EPOS Pte. Ltd. seeks a hands-on HR Generalist to support end-to-end HR operations across the employee lifecycle in Kuala Lumpur.

You will partner with business leaders to drive HR initiatives, ensure operational excellence, and enhance employee experience. EPOS, a leading POS digital solutions provider backed by Ant International, is expanding its Southeast Asia presence. You will contribute to payroll inputs, leave management, performance cycles, policy updates, and culture projects in a

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3-6 years of HR generalist experience.
• Strong understanding of HR operations, employment laws, and best practices.
• Good interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality.
• Proactive, detail-oriented, and able to work in a fast-paced environment.

Responsibilities

• HR Operations & Employee Lifecycle: onboarding, confirmations, transfers, offboarding; maintain records; payroll inputs; leave management; benefits administration.
• Recruitment & Talent Acquisition: support job postings, screening, interview coordination, and offers; improve time-to-hire; smooth onboarding.
• Employee Relations & Engagement: be point of contact for queries; drive engagement initiatives; handle employee relations and grievances.
• Performance Management & HR Programs: support reviews; implement HR policies and initiatives; drive culture projects.
• Compliance & Policy Management: ensure local labour law compliance; audits; update HR policies and handbook.

Skills

HR operations

Employment laws

Communication skills

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Job description

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide - empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We are looking for a hands-on and proactive HR Generalist to support end-to-end HR operations across the employee lifecycle. This role will partner closely with business leaders to drive HR initiatives, ensure operational excellence, and enhance employee experience.

Key Responsibilities

1. HR Operations & Employee Lifecycle

• Manage end-to-end employee lifecycle processes including onboarding, confirmation, transfers, and offboarding
• Maintain accurate employee records and ensure proper documentation in HR systems
• Support payroll inputs, leave management, and benefits administration

2. Recruitment & Talent Acquisition

• Support hiring managers in recruitment activities including job postings, screening, interview coordination, and offer management
• Work with stakeholders to understand hiring needs and improve time-to-hire
• Ensure a smooth onboarding experience for new hires

3. Employee Relations & Engagement

• Act as a point of contact for employee queries and HR-related matters
• Support employee engagement initiatives and internal communications
• Assist in handling employee relations issues, including disciplinary matters and grievance handling

4. Performance Management & HR Programs

• Support performance review cycles and track completion of appraisals
• Assist in implementing HR policies, frameworks, and initiatives
• Drive HR projects such as engagement surveys, culture initiatives, and process improvements

5. Compliance & Policy Management

• Ensure compliance with local labour laws and internal HR policies
• Support audits and ensure proper HR documentation and reporting
• Maintain and update HR policies and employee handbook

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 3-6 years of HR generalist experience
• Strong understanding of HR operations, employment laws, and best practices
• Good interpersonal and communication skills
• Ability to handle sensitive information with confidentiality
• Proactive, detail-oriented, and able to work in a fast-paced environment

EPOS is one of Singapore’s largest Point-of-sale system vendors. Established in 2009, we are trusted by over 4,000 business owners across Singapore.

EPOS has won many accolades and is recognised as Singapore’s top POS vendor at IMDA’s Partner Appreciation event. Here at EPOS, we aim to help businesses grow their profits with our product solutions.