Senior Executive, Alumni Engagement

Cyberjaya Education Group; Cyberjaya; On-site; MYR 89,000 - 123,000; Full time

Job summary

University of Cyberjaya is seeking a proactive Senior Executive, Alumni Engagement to strengthen the alumni network and connect alumni with students, industry partners, and the University.

This role will drive structured alumni engagement initiatives, manage alumni data and systems, and create opportunities for graduate employability and industry collaboration, contributing to the University’s reputation and strategic goals.

Qualifications

• Bachelor’s Degree in Management, Mass Communication, Corporate Communication or International Business.
• Minimum 2 to 4 years of relevant working experience in alumni relations, stakeholder engagement, corporate relations, industry partnerships, community engagement, or a related area.
• Strong interpersonal, communication, and relationship-building skills.
• Good programme, project, or event management capabilities.
• Ability to engage confidently with different levels of stakeholders, including senior professionals and industry representatives.
• Strong organisational skills with the ability to manage multiple priorities and deliver programmes effectively.
• Comfortable working with data, reporting, performance indicators, and engagement metrics.
• Proactive, resourceful, analytical, and detail-oriented.
• A collaborative team player with a strong interest in alumni, student, and graduate success.

Responsibilities

• Develop and implement alumni engagement initiatives aligned with the University’s strategic objectives.
• Build and maintain strong relationships with alumni, including senior professionals, industry leaders, and key influencers.
• Plan and execute alumni programmes such as mentorship programmes, networking sessions, professional events, annual gatherings, and regional or international outreach.
• Manage and maintain the Alumni Management System (AMS), ensuring alumni information is accurate, complete, and regularly updated.
• Segment and analyse alumni data to support targeted engagement campaigns and initiatives.
• Collaborate with faculties, Career Services, and Industry Engagement teams to connect alumni with internship and employment opportunities, career talks, recruitment activities, curriculum input, and industry advisory initiatives.
• Engage employers, industry partners, professional bodies, alumni associations, and other external stakeholders to develop meaningful collaborations.
• Support alumni and employer engagement initiatives that contribute to institutional performance indicators, including QS Employer Reputation and SETARA.
• Monitor alumni engagement and programme effectiveness through dashboards, reports, and relevant KPIs.
• Support employability-related initiatives including graduate tracer studies, data analytics, accreditation and institutional reporting.
• Continuously identify opportunities to enhance alumni participation and strengthen the overall alumni ecosystem.

Skills

Alumni relations

Stakeholder engagement

Communication

Relationship-building

Event management

Data reporting

Education

Bachelor’s Degree in Management

Bachelor’s Degree in Mass Communication

Bachelor’s Degree in Corporate Communication

Bachelor’s Degree in International Business

Tools

CRM

Alumni Management System

Databases

Job description

Industry Engagement and Graduate Employability

Location

Organisation

University of Cyberjaya

Travel Requirement

No

Job Overview

We are looking for a proactive and relationship-driven Senior Executive, Alumni Engagement to strengthen our alumni network and build meaningful connections between alumni, students, industry partners, and the University.

This role will be responsible for driving structured alumni engagement initiatives, managing alumni data and systems, and creating opportunities for alumni to contribute to graduate employability, industry collaboration, and the University’s reputation and institutional goals.

Key Responsibilities

• Develop and implement alumni engagement initiatives aligned with the University’s strategic objectives.
• Build and maintain strong relationships with alumni, including senior professionals, industry leaders, and key influencers.
• Plan and execute alumni programmes such as mentorship programmes, networking sessions, professional events, annual gatherings, and regional or international outreach.
• Manage and maintain the Alumni Management System (AMS), ensuring alumni information is accurate, complete, and regularly updated.
• Segment and analyse alumni data to support targeted engagement campaigns and initiatives.
• Collaborate with faculties, Career Services, and Industry Engagement teams to connect alumni with internship and employment opportunities, career talks, recruitment activities, curriculum input, and industry advisory initiatives.
• Engage employers, industry partners, professional bodies, alumni associations, and other external stakeholders to develop meaningful collaborations.
• Support alumni and employer engagement initiatives that contribute to institutional performance indicators, including QS Employer Reputation and SETARA.
• Monitor alumni engagement and programme effectiveness through dashboards, reports, and relevant KPIs.
• Support employability-related initiatives including graduate tracer studies, data analytics, accreditation and institutional reporting.
• Continuously identify opportunities to enhance alumni participation and strengthen the overall alumni ecosystem.

Skills and Experiences

• Bachelor’s Degree in Management, Mass Communication, Corporate Communication, International Business, or a related discipline.
• Minimum 2 to 4 years of relevant working experience in alumni relations, stakeholder engagement, corporate relations, industry partnerships, community engagement, or a related area.
• Strong interpersonal, communication, presentation, and relationship-building skills.
• Good programme, project, or event management capabilities.
• Ability to engage confidently with different levels of stakeholders, including senior professionals and industry representatives.
• Strong organisational skills with the ability to manage multiple priorities and deliver programmes effectively.
• Comfortable working with data, reporting, performance indicators, and engagement metrics.
• Proactive, resourceful, analytical, and detail-oriented.
• A collaborative team player with a strong interest in alumni, student, and graduate success.

Added Advantage

• Experience in higher education, alumni relations, graduate employability, career services, or industry engagement.
• Hands-on experience with CRM, Alumni Management Systems, databases, or similar platforms.
• Experience managing professional networking, community engagement, mentorship, or stakeholder programmes.
• Exposure to graduate tracer studies, employability reporting, accreditation, institutional rankings, QS Employer Reputation, or SETARA.
• Existing exposure to corporate, employer, professional body, or industry networks would be advantageous.
• Experience organising large-scale networking, alumni, career, or industry engagement events.