Senior Executive, Alumni Engagement

Cyberjaya Education Group Berhad; Cyberjaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Cyberjaya Education Group Berhad is seeking a proactive Senior Executive, Alumni Engagement to strengthen the university’s alumni network and bridge connections with students and industry partners. You will drive structured engagement initiatives, manage alumni data, and create opportunities for graduate employability and collaboration with industry while contributing to the university’s reputation.

This role requires 2–4 years in alumni relations, excellent communication and event management

Qualifications

• Bachelor’s degree in management, mass communication, corporate communication or international business.
• 2–4 years in alumni relations, stakeholder engagement, or industry partnerships.
• Strong interpersonal, communication, and relationship-building skills.
• Experience in programme, project, or event management.

Responsibilities

• Develop and implement alumni engagement initiatives aligned with objectives.
• Build relationships with senior alumni, industry leaders, and influencers.
• Plan and execute mentorship, networking, and career events.
• Manage AMS and ensure data quality.
• Collaborate with faculties and career services for internships and employment opportunities.
• Monitor KPIs and prepare dashboards on engagement.

Skills

Interpersonal skills

Communication

Relationship-building

Presentation skills

Data reporting & analytics

Education

Bachelor's Degree in Management, Mass Communication, Corporate Communication, International Business

Tools

CRM systems

Alumni Management System (AMS)

Job description

We are looking for a proactive and relationship‑driven Senior Executive, Alumni Engagement to strengthen our alumni network and build meaningful connections between alumni, students, industry partners, and the University.

This role will be responsible for driving structured alumni engagement initiatives, managing alumni data and systems, and creating opportunities for alumni to contribute to graduate employability, industry collaboration, and the University’s reputation and institutional goals.

Key Responsibilities

• Develop and implement alumni engagement initiatives aligned with the University’s strategic objectives.
• Build and maintain strong relationships with alumni, including senior professionals, industry leaders, and key influencers.
• Plan and execute alumni programmes such as mentorship programmes, networking sessions, professional events, annual gatherings, and regional or international outreach.
• Manage and maintain the Alumni Management System (AMS), ensuring alumni information is accurate, complete, and regularly updated.
• Segment and analyse alumni data to support targeted engagement campaigns and initiatives.
• Collaborate with faculties, Career Services, and Industry Engagement teams to connect alumni with internship and employment opportunities, career talks, recruitment activities, curriculum input, and industry advisory initiatives.
• Engage employers, industry partners, professional bodies, alumni associations, and other external stakeholders to develop meaningful collaborations.
• Support alumni and employer engagement initiatives that contribute to institutional performance indicators, including QS Employer Reputation and SETARA.
• Monitor alumni engagement and programme effectiveness through dashboards, reports, and relevant KPIs.
• Support employability‑related initiatives including graduate tracer studies, data analytics, accreditation and institutional reporting.
• Continuously identify opportunities to enhance alumni participation and strengthen the overall alumni ecosystem.

Requirements

• Bachelor’s Degree in Management, Mass Communication, Corporate Communication, International Business, or a related discipline.
• Minimum 2 to 4 years of relevant working experience in alumni relations, stakeholder engagement, corporate relations, industry partnerships, community engagement, or a related area.
• Strong interpersonal, communication, presentation, and relationship‑building skills.
• Good programme, project, or event management capabilities.
• Ability to engage confidently with different levels of stakeholders, including senior professionals and industry representatives.
• Strong organisational skills with the ability to manage multiple priorities and deliver programmes effectively.
• Comfortable working with data, reporting, performance indicators, and engagement metrics.
• Proactive, resourceful, analytical, and detail‑oriented.
• A collaborative team player with a strong interest in alumni, student, and graduate success.

Added Advantage

• Experience in higher education, alumni relations, graduate employability, career services, or industry engagement.
• Hands‑on experience with CRM, Alumni Management Systems, databases, or similar platforms.
• Experience managing professional networking, community engagement, mentorship, or stakeholder programmes.
• Exposure to graduate tracer studies, employability reporting, accreditation, institutional rankings, QS Employer Reputation, or SETARA.
• Existing exposure to corporate, employer, professional body, or industry networks would be advantageous.
• Experience organising large‑scale networking, alumni, career, or industry engagement events.

Why Join Us?

• Make a meaningful impact: Help strengthen the connection between alumni, students, employers, and the University.
• Build influential networks: Engage with professionals, industry leaders, employers, and alumni across various sectors.
• Support graduate success: Create opportunities that directly contribute to students’ and graduates’ career development and employability.
• Broaden your exposure: Gain experience across alumni engagement, industry partnerships, stakeholder management, data analytics, and institutional initiatives.
• Grow with the role: Be part of an evolving alumni ecosystem with opportunities to introduce new ideas, programmes, and engagement strategies.