Senior eCommerce Operations & Growth Leader

Kids 21 Pte Ltd; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

The COMO Group seeks a Senior Manager of eCommerce Operations to lead all online operations, content strategy, customer service, inventory, logistics and site management. You will drive growth across Shopee, Lazada, TikTok Shop and other channels, managing campaigns and partnerships to maximise ROAS and revenue.

You will work with marketing, merchandising and IT teams to optimize user experience, analytics, and omnichannel initiatives across multiple markets, ensuring timely launches and

Qualifications

• Bachelor's degree in Business, Marketing, E-commerce or related field.
• Minimum 6 years of relevant experience, 3 in a leadership role.
• Strong knowledge of e-commerce platforms and marketplace operations.

Responsibilities

• Oversee day-to-day e-commerce operations and website management.
• Drive growth plans, pricing strategies, campaigns and channel partnerships.
• Lead customer service, logistics, inventory planning and order fulfilment.

Skills

E-commerce strategy

Team leadership

Digital marketing

Vendor management

Cross-functional coordination

Education

Bachelor's degree in Business/Marketing/E-commerce

Tools

Lazada/Shopee/TikTok Shop platforms

Job description

The COMO Group seeks a Senior Manager of eCommerce Operations to lead all online operations, content strategy, customer service, inventory, logistics and site management. You will drive growth across Shopee, Lazada, TikTok Shop and other channels, managing campaigns and partnerships to maximise ROAS and revenue.

You will work with marketing, merchandising and IT teams to optimize user experience, analytics, and omnichannel initiatives across multiple markets, ensuring timely launches and