Senior E-Commerce Executive

SOL Tech (M) Sdn Bhd; Johor Bahru; On-site; MYR 67,000 - 100,000; Full time

Job summary

SOL Tech (M) Sdn Bhd is seeking a Senior E‑Commerce Executive based in Johor Bahru to own our online stores end to end. You will manage listings, pricing and campaigns across Shopee, Lazada, Tiktok and Shopify, coordinate stock and fulfilment with operations, and drive sales through in‑platform ads and affiliate programs.

You’ll work closely with marketing, sales and logistics to optimise content, maintain store health, and deliver strong customer experiences across platforms.

Qualifications

• 3–5 years hands-on e-commerce experience with at least 2 years on Shopee and/or Lazada.
• Experience with Shopify or a similar website platform.
• Proven track record running mega-sale campaigns and in‑platform ads.
• Experience running marketplace affiliate programs or working with affiliate creators.
• Comfortable tracking performance in Seller Centre and Excel.
• Strong written and spoken English; Mandarin preferred; Bahasa Malaysia an advantage.
• Degree in E‑Commerce, Marketing, Business or related field.

Responsibilities

• Manage ecommerce stores end to end on Shopee, Lazada, Tiktok and Shopify.
• Write and optimise product titles, descriptions and keywords for ranking.
• Plan and join platform campaigns and secure campaign slots.
• Run in‑platform ads to grow sales while monitoring ROAS.
• Set up and manage affiliate programs across platforms.
• Recruit, brief and manage affiliates/content creators and track sales.
• Maintain Shopee Mall/LazMall status and monitor store health.
• Monitor competitor listings and adjust pricing/promotions.
• Maintain Shopify pages, collections, promotions, apps and checkout.
• Handle customer chats, enquiries, reviews, returns and after‑sales support.
• Coordinate orders, stock levels and delivery with operations/logistics.
• Ensure content accuracy and compliance with platform rules.
• Track and report sales, traffic, ads, affiliates and store health weekly/monthly.
• Build relationships with platform account managers for support and opportunities.

Skills

E-commerce management

Multilingual communication

Analytical mindset

Customer focus

Project coordination

Education

Degree in E‑Commerce/Marketing/Business

Tools

Shopify

Shopee Seller Centre

Lazada Seller Centre

Excel

Job description

We’re an innovative health-tech lighting brand focused on hygiene and healthier indoor spaces, operating across Malaysia and Singapore with the backing of an established, listed group. As we grow our online business, we’re looking for a Senior E-Commerce Executive to own our online stores end to end. You’ll be the one who makes sure customers can find us, trust us, and buy from us easily on every platform.

About the Role

Based in Johor Bahru, you’ll run our Shopee, Lazada, Tiktok and Shopify stores day to day, from listings and pricing to campaigns, affiliates, orders and customer chats. This is a hands‑on role for someone who knows how marketplaces work from the inside and can run the stores without close supervision. You’ll work closely with our marketing team, which drives traffic and brand content, and with sales and operations to keep stock, pricing and fulfilment running smoothly.

Key Responsibilities

Manage our Ecommerce stores end to end: product listings, pricing, vouchers, bundles and store design

Write and optimise product titles, descriptions and keywords so our products rank higher in platform and Google search

Plan and join platform campaigns (mega sales like 9.9, 11.11 and 12.12, Payday, and flash deals) and secure campaign slots

Run and optimise in-platform ads (Shopee Ads, Lazada Sponsored Solutions) to grow sales while keeping return on ad spend healthy

Set up and manage affiliate programs on Shopee Affiliate, Lazada Affiliate and Shopify (through an affiliate app), including commission rates, product selection and payouts

Recruit, brief and manage affiliates and content creators who sell our products, and track the sales each one brings in

Apply for and maintain Shopee Mall / LazMall status, meeting the store performance standards they require

Monitor competitor listings, pricing and promotions, and recommend changes to stay competitive

Maintain the Shopify website: product pages, collections, promotions, apps and checkout experience

Handle customer chats, enquiries, reviews, returns and after‑sales support, keeping response rates and store ratings high

Coordinate orders, stock levels and delivery with operations and logistics so orders ship on time

Make sure all product content and claims are accurate and follow platform rules and company guidelines

Track and report sales, conversion, traffic, ad and affiliate performance, and store health to management every week and every month

Build relationships with platform account managers to get support, campaign opportunities and new features

Requirements

3–5 years of hands‑on e-commerce experience, with at least 2 years running Shopee and/or Lazada stores

Working experience with Shopify (or a similar website platform)

Proven experience running mega‑sale campaigns and in‑platform ads, with results you can show

Experience running marketplace affiliate programs or working with affiliate creators

Comfortable with numbers: you track performance in Seller Centre and Excel

Customer‑focused and detail‑oriented, comfortable handling chats and after‑sales issues

Good written and spoken English and Mandarin; Bahasa Malaysia is an advantage

Degree in E‑Commerce, Marketing, Business or a related field

Based in Johor Bahru or willing to relocate

Nice to Have

Experience selling health, home, electrical or lighting products

Basic design and editing skills for product images and banners

Experience selling into Singapore or cross‑border

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an eCommerce Executive?
• Which of the following types of qualifications do you have?
• Do you have eCommerce Operations experience?
• Do you have experience using online selling platforms? (e.g. eBay)

What can I earn as an eCommerce Executive