Senior Data Centre Operations Lead (24x7 Critical Infra)

Millennium Technology Services; Johor; On-site; MYR 180,000 - 240,000; Full time

Job summary

Millennium Technology Services in Kulai, Johor Bahru, is urgently seeking a Senior Data Centre Operations Lead / DCT Team Lead to oversee daily data centre operations and guide a team of onsite technicians. Immediate start preferred for a 12-month renewable contract in a large-scale data centre environment.

The role requires hands-on leadership, strong server hardware expertise, and the ability to manage escalations, safety, documentation and asset records in a mission-critical facility.

Qualifications

• Diploma or degree in IT, CS, networking, electrical/electronics, mechanical or related technical discipline.
• Minimum 6–10 years of relevant experience in data centre operations, IT infrastructure, server hardware, network operations, remote hands or critical infrastructure.
• Experience leading or supervising a team of technicians or on-site operations team.
• Strong hands-on knowledge of server hardware, rack and stack, cabling and hardware replacement.
• Experience with break-fix activities for servers, storage and network devices.
• Familiar with ticketing systems, incident/change management and SLA-driven operations.
• Able to read and follow SOP/MOP/EOP and asset records.
• Good understanding of data centre safety, access control and compliance.
• Strong communication skills to coordinate with clients, vendors and teams.
• Able to work 24x7 in a mission-critical environment.

Responsibilities

• Lead and coordinate the onsite Data Centre Technician / DC Escort team.
• Manage daily data centre operations, shift handovers and manpower coordination.
• Serve as the first escalation point for technical, operational, safety or process issues.
• Support server hardware installation, rack and stack and remote hands activities.
• Oversee cabling, patching, labeling and cable management.
• Coordinate server deployment, relocation, decommissioning and asset movement.
• Ensure work follows SOP, MOP, EOP and safety procedures; maintain documentation.
• Review tickets and incidents to ensure timely response and closure.
• Monitor SLA performance and escalate high-priority incidents.
• Coordinate with client, engineers, vendors and facility teams.
• Assist incident investigations and root cause analysis.
• Maintain shift reports and handover notes; onboard and coach juniors.
• Conduct daily/weekly operational briefings as required.

Skills

Team leadership

Data centre operations

Server hardware

Incident handling

SLA management

Communication

On-site operations

Education

Diploma / Degree in IT, Computer Science, Networking, Electrical, Electronics, Mechanical or related technical discipline

Tools

Ticketing systems

SOP / MOP / EOP procedures

Job description

Millennium Technology Services in Kulai, Johor Bahru, is urgently seeking a Senior Data Centre Operations Lead / DCT Team Lead to oversee daily data centre operations and guide a team of onsite technicians. Immediate start preferred for a 12-month renewable contract in a large-scale data centre environment.

The role requires hands-on leadership, strong server hardware expertise, and the ability to manage escalations, safety, documentation and asset records in a mission-critical facility.