Data Centre Site Lead - 24/7 Uptime & Operations

Cushman & Wakefield; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Cushman & Wakefield in Malaysia is seeking a Site Lead for a data centre in Johor to oversee 24x7 on-site operations, facilities management, security, asset and network delivery, and server deployment to ensure uptime.

The role requires strong leadership, incident response, and coordination with vendors, clients and internal teams while following safety standards and company procedures to maintain high reliability.

Qualifications

• 6+ years of mission-critical or data centre operations experience.
• Experience with incident response, uptime focus, and risk management.
• Proven leadership of engineers, technicians, vendors across multiple workstreams.
• Familiar with PTW, LOTO, EOP, SOP, and PPM.

Responsibilities

• Lead 24x7 onsite data centre operations across multiple workstreams to ensure continuous availability.
• Act as onsite escalation point, manage incidents, problems, changes per procedures.
• Coordinate maintenance with Data Centre Providers and vendors; review MOPs, SOPs, EOPs, and change requests.
• Oversee client coordination, audits, KPI tracking, and operational reporting.
• Manage onsite teams, contractors, and on-call readiness with safety compliance.
• Support network and server delivery by coordinating with supply chain and NOC teams.

Skills

Data centre operations

Facilities management

Incident response

Leadership

Stakeholder coordination

DCIM

BMS

CMMS

PTW

LOTO

SOP

PPM

Education

Diploma or Bachelor’s Degree in Computer Science, IT, Telecommunications, Network Engineering

Tools

DCIM

BMS

CMMS

Job description

Cushman & Wakefield in Malaysia is seeking a Site Lead for a data centre in Johor to oversee 24x7 on-site operations, facilities management, security, asset and network delivery, and server deployment to ensure uptime.

The role requires strong leadership, incident response, and coordination with vendors, clients and internal teams while following safety standards and company procedures to maintain high reliability.