Senior Customer Analytics & Insight Lead

RHB Banking Group; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

RHB Banking Group seeks a data analytics professional to generate insights from granular data and drive analytics-driven opportunities. You will coach junior staff and collaborate with retail, marketing, distribution, data providers, and analytic modellers to improve deliverables and impact.

The role emphasizes analytical thinking, data-driven storytelling, and a proactive approach to identifying opportunities within the bank's customer base across APAC regions.

Qualifications

• Experience generating analytics insights from granular data points.
• Coach junior staff to improve technical and deliverable quality.
• Strong analytical skills to understand customers, opportunities and impact.

Responsibilities

• Drive execution of new opportunities with retail business, marketing, distribution, data providers and analytic modellers.
• Adopt and execute advanced analytics practices to deepen the quality of insights and campaign leads.

Skills

Data analytics

Leadership coaching

Analytical thinking

Cross-functional coordination

Job description

RHB Banking Group seeks a data analytics professional to generate insights from granular data and drive analytics-driven opportunities. You will coach junior staff and collaborate with retail, marketing, distribution, data providers, and analytic modellers to improve deliverables and impact.

The role emphasizes analytical thinking, data-driven storytelling, and a proactive approach to identifying opportunities within the bank's customer base across APAC regions.