Customer Insights & Analytics Specialist

RHB Bank Berhad; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

RHB Bank Berhad is seeking an analytics-focused professional in Kuala Lumpur to produce insights and drive analytics adoption across teams. You will work with SAS and analytics tools to transform granular data into actionable campaign leads while ensuring data quality and accuracy.

You will collaborate with retail, marketing, and data providers to implement new analytics opportunities and support continuous improvement in data sourcing and modeling capabilities.

Qualifications

• Bachelor degree in quantitative background (Statistics, Decision Management, Computing with Statistics) or familiar in using statistical tools (SPSS, SAS, SQL).
• Fresh graduate or less than 2 years work experience in MIS, campaign leads generation or Business Intelligence environment.
• Problem solving, analytical and enjoys data exploration.
• Ability to collaborate with stakeholders across different business levels to align on requirements.

Responsibilities

• Produce analytical deliverables using SAS / Analytics Tools and drive analytics adoption with Tribes members.
• Assist Chapter Lead to engage stakeholders to improve data sources and apply advanced analytics to uncover opportunities.
• Generate analytics insights and campaign leads opportunities from granular data with quality and accuracy.
• Coordinate with retail business, marketing, distribution, data providers and analytic modelers to drive execution of opportunities.

Skills

Problem solving

Analytical thinking

Data exploration

Communication

Stakeholder collaboration

Education

Bachelor Degree in quantitative field

Tools

SPSS

SAS

SQL

Job description

RHB Bank Berhad is seeking an analytics-focused professional in Kuala Lumpur to produce insights and drive analytics adoption across teams. You will work with SAS and analytics tools to transform granular data into actionable campaign leads while ensuring data quality and accuracy.

You will collaborate with retail, marketing, and data providers to implement new analytics opportunities and support continuous improvement in data sourcing and modeling capabilities.