Senior Core Banking Production Support (C#/.NET)

UOB Innovation Hub 2 Sdn Bhd

Kuala Lumpur

On-site

MYR 167,000 - 234,000

Full time

13 days ago

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Job summary

UOB Innovation Hub 2 Sdn Bhd in Malaysia is seeking a seasoned L3 Production Support engineer (C#, .Net) to join the Centre of Excellence in Kuala Lumpur. You will handle end-to-end software development and production support for banking applications, focusing on stability and performance.

The role requires a bachelor’s degree in IT, at least 6 years in Banking/Investment Banking/Info Tech, and proficiency in MS SQL, .NET, and React JS.

Qualifications

Bachelor’s Degree in Information Technology or related field.
At least 6 years’ experience in Banking/Investment Banking/Information Technology.
Proficient in MS SQL, .NET and React JS.
Experience in Agile and DevOps practices.

Responsibilities

Own end-to-end software development and production support for work transitioned from Group, focusing on Level 3 production fixes.
Manage production problems and incidents reported under retail investment applications.
Ensure quality assurance of team deliverables in line with bank methodologies and tools.
Collaborate with Group domain teams to plan and manage transitioned deliverables.
Act as focal point for technical resolutions, managing incident, problem and knowledge processes.
Provide comprehensive internal customer support and timely issue resolution.
Manage 3rd party vendors for timely, high-quality code fix deliveries.
Design metrics for reporting performance and quality indicators.
Support testing, maintenance and recommendations for software improvements.
Work with production support and business stakeholders to prioritise the book of work.
Contribute to improvement initiatives across methods, tools, people, architecture and governance.