Cloud Solutions Inside Sales Specialist (Commission Eligible)

TDCX Malaysia; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Incentive and Commission Plan

Job summary

TDCX Malaysia is hiring an Inside Sales Specialist to drive short-term sales opportunities and deliver exceptional customer service in a fast-paced environment.

You will assist customers with order placement, share product information, and recommend optimal solutions to meet their needs while maintaining high standards of quality and productivity. Fluency in English and the ability to work with the local market are essential.

Qualifications

• Must have at least a Diploma or degree in any field.
• Fresh graduates are encouraged to apply.
• Excellent English verbal and written communication skills.

Responsibilities

• Close incoming sales opportunities and meet quotas.
• Assist customers with order placement and provide product information.
• Ensure products and solutions meet customer needs.
• Offer high level of service meeting Sales, Quality and Productivity metrics.
• Recognize, document and escalate customer issues per channels.
• Maintain product knowledge through training and up-to-date materials.
• Perform other duties to support the Quality Management System.

Skills

English communication

Problem solving

Analytical thinking

Organizational skills

Independent work

Prioritization

Multi-tasking

Education

Diploma or Degree

Job description

TDCX Malaysia is hiring an Inside Sales Specialist to drive short-term sales opportunities and deliver exceptional customer service in a fast-paced environment.

You will assist customers with order placement, share product information, and recommend optimal solutions to meet their needs while maintaining high standards of quality and productivity. Fluency in English and the ability to work with the local market are essential.