Senior Business Analyst & UAT Specialist (Insurance Core)

AIA Shared Services Sdn. Bhd.; Putrajaya; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Extensive Medical and Hospitalization

EPF contribution by employer

Dental and Optical benefits

Professional membership sponsorship

Hybrid working arrangements

Employee share purchase plan

Job summary

AIA Shared Services Sdn. Bhd. in Putrajaya invites a Senior Associate - Business Analyst cum UAT to support the rollout of Insurance Core System enhancements. You will gather requirements, draft FSDs, and coordinate with stakeholders to ensure clear, testable specifications.

You will prepare test requirements, execute UAT test scripts, review outcomes, and deliver training materials. Strong communication and insurance domain knowledge are essential to drive timely, quality delivery.

Qualifications

• Degree holder in Business IT, Computer Science or related discipline.
• Minimum 1-2 years of experience in requirement gathering and 3 years of testing.
• Candidates with QA or Testing experience only are welcomed to apply.
• Candidates with 1 to 2 years working experience in life insurance operations and business analysis, and with knowledge in both operation and system areas are preferred.
• Meticulous and able to manage priorities to meet deadlines.
• Good verbal and written communication skills and good interpersonal skills.
• Positive attitude, willingness to share and learn; able to work under pressure and be a team player.

Responsibilities

• Prepare functional specification documents (FSD) detailing the solution for business needs.
• Filter needs into functional and non-functional requirements; refine messages for a single vision.
• Prepare test requirements and test environment to meet UAT needs.
• Execute test scripts, monitor and record results against objectives.
• Review and signoff solution documents, UAT plans and scenarios within timelines.
• Work with stakeholders to resolve UAT defects and provide clearance reports.
• Prepare end-user training guides and train-the-trainer prior to implementation.
• Perform post-implementation verification and address production issues if any.

Skills

Requirement gathering

Testing

QA experience

Communication skills

Team player

Education

Degree in Business IT / Computer Science

Job description

AIA Shared Services Sdn. Bhd. in Putrajaya invites a Senior Associate - Business Analyst cum UAT to support the rollout of Insurance Core System enhancements. You will gather requirements, draft FSDs, and coordinate with stakeholders to ensure clear, testable specifications.

You will prepare test requirements, execute UAT test scripts, review outcomes, and deliver training materials. Strong communication and insurance domain knowledge are essential to drive timely, quality delivery.