Underwriting Automation & Systems Analyst

AIA Shared Services

Kampung Cendana

On-site

MYR 120,000 - 180,000

Full time

14 days+
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Job summary

AIA Shared Services in Malaysia is seeking Actuaries to support underwriting automation and system enhancement initiatives through business analysis, testing, and production support. Partner with business and technology stakeholders to improve underwriting processes, STP, and digital capabilities.

This role is ideal for professionals with experience in Business Analysis, System Support, Testing, and Underwriting Operations who enjoy bridging business and technology to deliver better customer and

Qualifications

  • Bachelor's Degree in Medical Science/Life Sciences/Insurance/Information Systems/Business or related field.
  • 5-8 years of experience in Business Analysis, System Support, Testing, or Insurance System Implementation.
  • Experience with underwriting processes and insurance products, preferably Life Insurance or Takaful.

Responsibilities

  • Support underwriting automation solutions and rules engines, including testing.
  • Gather, analyse, and translate business requirements into functional specifications.
  • Drive improvements for STP, electronic submission platforms, and underwriting applications.
  • Prepare and execute test scenarios, coordinate issue resolution, and post-deployment validation.
  • Conduct impact analysis, defect investigation, and production support for underwriting systems.
  • Support underwriting audit activities and ensure regulatory compliance.
  • Collaborate with business users, IT teams, and vendors on system implementations.

Skills

Business Analysis
System Support
Testing
Underwriting Knowledge
Agile / Jira

Education

Bachelor's Degree in Medical Science / Life Sciences / Insurance / Information Systems / Business

Tools

JIRA

Job description

AIA Shared Services in Malaysia is seeking Actuaries to support underwriting automation and system enhancement initiatives through business analysis, testing, and production support. Partner with business and technology stakeholders to improve underwriting processes, STP, and digital capabilities.

This role is ideal for professionals with experience in Business Analysis, System Support, Testing, and Underwriting Operations who enjoy bridging business and technology to deliver better customer and

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