Senior Business Analyst (Payroll Transformation)

CXC; Kuala Lumpur; Sur place; MYR 180 000 - 240 000; Plein temps

Résumé du poste

CXC in Malaysia is seeking a Senior Business Analyst to join a regional payroll transformation program across APAC, including Singapore, Hong Kong, Malaysia, Indonesia and Thailand. You will work with payroll SMEs, stakeholders and technology vendors to gather requirements, map processes and support delivery of payroll initiatives.

The ideal candidate has 7+ years of BA experience, strong payroll project experience, and proven ability to lead workshops, elicit requirements, and drive

Qualifications

• 07+ years of business analysis experience in enterprise transformation or technology delivery projects.
• Payroll domain knowledge in APAC markets (Malaysia, Singapore, Indonesia, Thailand).
• Experience working with payroll SMEs, vendors, and cross-functional stakeholders.
• Strong requirements elicitation, analysis and documentation skills.
• Experience facilitating workshops, stakeholder interviews, and process mapping sessions.
• Exposure to testing activities including test case creation, UAT support, or requirements traceability.
• Excellent communication and stakeholder management skills.
• Ability to work independently in a fast-paced project environment with multiple priorities.

Responsabilités

• Gather requirements and improve payroll processes across APAC.
• Collaborate with payroll SMEs, stakeholders and vendors to deliver payroll initiatives.
• Support successful delivery of multi-country payroll transformations (Singapore, Hong Kong, Malaysia, Indonesia, Thailand).
• Facilitate workshops and conduct process mapping sessions.
• Support testing activities including test case creation and UAT.

Connaissances

Business analysis

Payroll project experience

Requirements elicitation

Process mapping

Outils

Jira

Description du poste

Join a regional payroll transformation programme supporting multiple countries across APAC. As a Senior Business Analyst, you will work closely with payroll SMEs, stakeholders, and technology vendors to gather requirements, improve processes, and support the successful delivery of payroll initiatives across Singapore, Hong Kong, Malaysia, Indonesia, and Thailand.

This role is ideal for an experienced Business Analyst with strong payroll project experience who thrives in a fast-paced, cross-functional environment and enjoys working on large-scale transformation initiatives.

What We're Looking For:

• 7+ years of Business Analysis experience within enterprise transformation or technology delivery projects.
• Strong understanding of payroll processes in at least two of the following markets: Malaysia, Singapore, Indonesia, Thailand
• Experience working with payroll SMEs, vendors, and cross-functional business stakeholders.
• Strong requirements elicitation, analysis, and documentation skills.
• Experience facilitating workshops, stakeholder interviews, and process mapping sessions.
• Exposure to testing activities, including test case creation, UAT support, or requirements traceability.
• Excellent communication and stakeholder management skills.
• Ability to work independently in a fast-paced project environment with multiple priorities.

Nice to Have:

• Experience supporting multi-country payroll implementation or payroll transformation programs.
• Knowledge of platforms such as Ramco, Workday, PAYCE, or similar payroll/HR systems.
• Experience working across Southeast Asian payroll environments.
• Strong Jira experience or familiarity with similar Agile project management tools.
• Experience supporting phased or multi-wave technology implementations.
• Strong problem-solving, facilitation, and presentation skills.