Senior Business Analyst (Payroll Transformation)

Randstad Malaysia; Kampung Malaysia Tambahan; Presencial; MYR 120.000 - 180.000; Jornada completa

Descripción de la vacante

Randstad Malaysia is seeking a senior Business Analyst to drive payroll harmonisation across multiple countries. The role involves eliciting and documenting payroll requirements, facilitating workshops with payroll SMEs and vendors, and maintaining traceability in Jira.

You will coordinate cross-country delivery and manage risks to ensure timely delivery of Wave 2 initiatives. The ideal candidate has 7+ years of BA experience in payroll projects, strong communication skills, and familiarity with

Formación

• Elicit, analyse, validate and document business and payroll requirements.
• Workshop facilitation and stakeholder interviews.
• Business process mapping and documentation.
• Test-case development or collaboration with testing teams.

Responsabilidades

• Participate in workshops with payroll SMEs, project stakeholders and Ramco implementation team.
• Translate complex payroll processes into clear documentation, process maps and requirements.
• Maintain requirements, actions, decisions, issues and related delivery documentation in Jira.
• Develop or contribute to test cases and support traceability between requirements and testing outcomes.
• Provide clear status updates, identify risks and blockers early, and support timely escalation and resolution.
• Coordinate across country teams and stakeholders to support consistent delivery of payroll harmonisation activities.
• Monitor changes affecting the project and act as a point of contact for internal communication relating to change-management activities.
• Apply learnings and reusable processes from Wave 1 to accelerate Wave 2 delivery.

Conocimientos

Business Analysis

Payroll Expertise

Stakeholder Management

Workshop Facilitation

Process Mapping

Documentation

Test Case Development

Communication

Autonomous Working

Prioritization

Delivery Visibility

Cross-country Coordination

Herramientas

Jira

Ramco

Workday

PAYCE

Descripción del empleo

Participate in workshops with payroll SMEs, project stakeholders and the Ramco implementation team.

Elicit, analyse, validate and document business and payroll requirements.

Translate complex payroll processes into clear documentation, process maps and requirements.

Maintain requirements, actions, decisions, issues and related delivery documentation in Jira.

Develop or contribute to test cases and support traceability between requirements and testing outcomes.

Provide clear status updates, identify risks and blockers early, and support timely escalation and resolution.

Coordinate across country teams and stakeholders to support consistent delivery of payroll harmonisation activities.

Monitor changes affecting the project and act as a point of contact for internal communication relating to change-management activities, without leading the overall change conversation.

Apply learnings and reusable processes from Wave 1 to accelerate Wave 2 delivery.

The role will require frequent cross-country coordination and clear communication between business and technical stakeholders. Key stakeholders include:

Hiring Manager.

Payroll subject-matter experts across the relevant countries.

Ramco implementation and vendor team.

Project and delivery teams supporting the payroll upliftment program.

Business Analysts, testers and other technology or implementation team members.

Internal stakeholders involved in payroll, HR systems, process harmonisation and change activities.

Must-have experience and skills:

Seven or more years of relevant Business Analysis experience.

Hands-on experience in payroll projects, payroll transformation, payroll harmonisation or closely related HR systems delivery.

Working knowledge of payroll processes in at least two of Singapore, Indonesia, Malaysia and Thailand.

Experience working with payroll SMEs and technology vendors.

Requirements elicitation, documentation and validation.

Workshop facilitation and stakeholder interviews.

Business process mapping and documentation.

Test-case development or close collaboration with testing teams.

Strong written and verbal communication.

Ability to work autonomously, manage competing priorities and maintain delivery visibility.

Preferred experience and skills:

Experience across all four Wave 2 countries: Singapore, Malaysia, Indonesia and Thailand.

Experience with Ramco, PAYCE, Workday or comparable payroll and HR technology platforms.

Experience supporting multi-country payroll implementation or harmonisation programs.

Experience using Jira or comparable requirements and delivery-management tools.

Experience working across multiple implementation waves or phased technology deployments.

Strong presentation, facilitation and structured problem-solving skills.