Senior Building Operations Leader (Manager/Executive)

LDS PROPERTY MANAGEMENT SDN BHD; Kuala Lumpur; On-site; MYR 72,000 - 120,000; Full time

Job summary

LDS Property Management Sdn Bhd is seeking a Building Operations Officer at Manager/Executive levels to oversee the operational, statutory, financial, and community functions of a mixed-use development in Kuala Lumpur. The role covers liaison with JMB/MC, budget preparation, and maintenance coordination across residential, retail, and commercial zones.

The ideal candidate holds a Diploma or higher in Property/Facilities Management and has 3–5 years in building/facilities management with strong

Qualifications

• Diploma or Higher in Property Management, Facilities Management, or equivalent.
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• Experience in building or facilities management, preferably mixed-use or high-rise.
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• Demonstrable experience supporting JMB/MC meetings and AGM processes.
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• Working knowledge of SMA 2013, SMA Regulations 2015, UBBL 1984, and PDPA 2010 an advantage.
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• Familiarity with M&E systems, DLP management, and Preventive Maintenance Activiti frameworks.
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• Budget preparation, collections management, and sinking fund administration.

Responsibilities

• Serve as liaison between management company and JMB/MC on statutory obligations under SMA 2013 and related regs.
• Organize AGMs/EGMs including notices, proxies, agendas, and minutes with proper quorum and voting.
• Present annual budgets, maintenance accounts, and audited statements at AGMs and file within statutory period.
• Maintain register of parcel owners and committee members; track resolutions and action items.
• Ensure timely filing of COB returns; update by-laws and communicate changes to stakeholders.
• Oversee all M&E systems; plan preventive maintenance across building zones.
• Conduct regular rounds; log defects and faults; raise work orders to completion.
• Coordinate DLP with developer; track defects and escalation before expiry.
• Coordinate statutory inspections with authorities; ensure licenses/permits are current.
• Prepare scope of works for tenders; obtain 3 quotes; evaluate and award.
• Prepare annual maintenance/sinking fund budgets; monitor variances.
• Plan major capital works (lift upgrades, roof, facade) and adjust levies as needed.
• Issue invoices for maintenance/sinking fund; maintain ledger; follow up delinquencies.
• Process contractor invoices; coordinate payments; liaise with auditor for accounts.
• Act as primary contact for owner/tenant inquiries; address disputes; issue breach notices.
• Manage helpdesk; log, acknowledge, resolve complaints; produce monthly analyses.
• Oversee move-in/out; enforce renovation guidelines; monitor permits by JMB/MC.
• Administer access cards, registrations, vehicle stickers; ensure PDPA compliance.
• Coordinate emergency response; manage incidents and reporting.
• Plan resident engagement activities and report findings for improvements.

Skills

English communication

Bahasa Malaysia communication

AI tools usage

Budget management

Maintenance coordination

Education

Diploma in Property/Facilities Management

Tools

CSS

GProp Systems

Job description

LDS Property Management Sdn Bhd is seeking a Building Operations Officer at Manager/Executive levels to oversee the operational, statutory, financial, and community functions of a mixed-use development in Kuala Lumpur. The role covers liaison with JMB/MC, budget preparation, and maintenance coordination across residential, retail, and commercial zones.

The ideal candidate holds a Diploma or higher in Property/Facilities Management and has 3–5 years in building/facilities management with strong