Senior Air Freight Consolidation Specialist

C.H. Robinson Worldwide; Penang; Vor Ort; MYR 67.000 - 100.000; Vollzeit

Zusammenfassung

CH Robinson is seeking an Air Gateway Agent / Senior Air Gateway Agent in Malaysia to manage air export consolidations, documentation, and vendor coordination. The role emphasizes accuracy, timely processing, and driving operational excellence across shipments.

The candidate should bring 1 year of Global Forwarding experience, strong MS Office skills, and the ability to problem-solve in a fast-paced environment.

Qualifikationen

• Minimum 1 year of Global Forwarding industry experience.
• Advanced proficiency in Microsoft Office Suite of programs.
• 3-5 years of Gateway or shipment consolidations experience.
• Knowledge or coursework in Supply Chain, Logistics, or International Business.
• Strong prioritization, multi-tasking skills, and high level of flexibility as priorities and needs change daily.
• Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs.
• High level of attention to detail.
• Ability to work in a fast-paced and deadline-driven office environment.
• Proactive, ambitious, hardworking, and analytical mindset.
• Values a diverse and inclusive work environment.

Aufgaben

• Understand the air export operational processes, documentation, and terminology involved in international shipping.
• Attend to airfreight RFQ and internal rates enquiries.
• Prepare, process and assemble all required documentation for air shipments, including capacity/consolidation planning and engage with vendors (airlines/GSAs/truckers).
• Ensure documentation is accurately processed, distributed and released to the carrier, customers and agents in a timely manner.
• Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.
• Execute and coordinate tasks to execute the consolidations to meet all SOP requirements.
• Create, maintain, and update shipments and costing allocation in forwarding management system and ensuring accurate, complete and timely data capture.
• Coordinate and problem-solve on complex consolidations.
• Coach and train others.
• Ensure a high-level of data integrity within the executed shipments.
• Communicate clearly, timely, and effectively with CHR offices, Agents, and Outside Vendors to ensure efficiency and effective problem resolution.
• Provide reporting and documentation support to internal and external stakeholders.
• Promote a positive working relationship with all team members.
• Act as a resource and expert to the department, branch, and network on consolidation requirements & process initiatives.
• Monitor consolidation trends and its impact to our processes and operations.

Kenntnisse

Microsoft Office

Attention to detail

Multitasking

Communication

Ausbildung

Supply Chain/Li...

Jobbeschreibung

CH Robinson is seeking an Air Gateway Agent / Senior Air Gateway Agent in Malaysia to manage air export consolidations, documentation, and vendor coordination. The role emphasizes accuracy, timely processing, and driving operational excellence across shipments.

The candidate should bring 1 year of Global Forwarding experience, strong MS Office skills, and the ability to problem-solve in a fast-paced environment.