Senior Advisor, Human Rights & Grievance Program Specialist

Dell Technologies; Bayan Lepas; On-site; MYR 180,000 - 300,000; Full time

Job summary

Dell Technologies in Penang, Malaysia is seeking a Senior Advisor, Human Rights & Grievance Program Specialist to lead strategic initiatives for the Social and Environmental Responsibility (SER) Team. You will advance human rights due diligence and worker grievance programs across our global operations and supply chain.

The role requires deep knowledge of UNGPs and OECD guidelines, supplier engagement experience, and the ability to operationalize the EU Corporate Sustainability Due Diligence

Responsibilities

• Lead strategic initiatives for the Social and Environmental Responsibility (SER) Team to advance human rights due diligence and worker grievance programs across global operations and supply chain.
• Design, implement, and maintain processes to prevent, address, and remediate human rights risks across multi‑tier suppliers.
• Coordinate cross‑functional efforts to align with UN Guiding Principles on Business and Human Rights (UNGPs), OECD due diligence guidance, and the EU Corporate Sustainability Due Diligence Directive.

Job description

Senior Advisor, Human Rights & Grievance Program Specialist

The Senior Advisor, Human Rights & Grievance Mechanism Specialist will lead strategic initiatives for the Social and Environmental Responsibility (SER) Team, ensuring our global manufacturing operations and supply chain adhere to emerging legal frameworks, particularly regarding continuous improvement of human rights due diligence and worker grievance programs across our global operations and supply chain.

Dell's Global Operations team operates one of the largest end-to-end supply chains in the world. Through innovation and operational excellence, we help Dell Technologies grow and win in the data decade - and the integrity, ingenuity and expertise of our team is at work every step of the way. We deliver Dell's innovative technology and services portfolio with industry-leading scale and supply chain capabilities, creating an inclusive workplace where team members can reach their full potential. Be part of a team that delivers a trusted supply chain.

Join us as a Senior Advisor on our Social and Environmental Responsibility team to do the best work of your career and make a profound impact.

What you'll achieve

You will be responsible for ensuring our global manufacturing operations and supply chain adhere to emerging legal frameworks, regarding continuous improvement of human rights due diligence and worker grievance. You will support various human rights initiatives across the team and help ensure workers and affected stakeholders have access to effective channels to raise concerns and seek remedy. You will support assessments, investigations, remediation efforts, supplier engagement, and program development related to human rights, worker voice, and grievance.

You will work cross-functionally to design, implement, and maintain robust processes that prevent, address and remediate human rights risks across multi-tier global suppliers. The ideal candidate brings deep technical expertise, hands-on experience in supplier engagement, and a strong understanding of international due diligence standards such as the UN Guiding Principles on Business and Human Rights (UNGPs) and OECD Due Diligence Guidance, as well as human rights-related regulations. The candidate will also have deep knowledge into remediation and meaningful stakeholder engagement. SER is a compliance function, and this role will be responsible for operationalizing the requirements of the EU Corporate Sustainability Due Diligence Directive in partnership with other human rights experts on the team.