Semiconductor Applications Engineer: Customer-Focused Solutions

Idealseed Resources Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Idealseed Resources Sdn Bhd is seeking an Applications Engineer to support customers in product development, qualification, cost-down solutions, and corrective actions. You will translate customer needs into technical requirements and act as a development partner for internal teams.

The role requires 5+ years in customer-facing technical roles, strong materials/manufacturing knowledge (PVD/CVD), and the ability to travel 50–75%.

Qualifications

• Bachelor's degree in Materials Engineering, Metallurgy, or related technical field.
• 5+ years' experience in customer-facing technical roles, with a strong focus on supporting sales teams and driving business growth.
• Proven track record of working closely with sales to identify opportunities, expand customer accounts, and achieve revenue targets.
• In-depth knowledge of materials manufacturing processes.
• Direct technical experience in PVD and CVD industry strongly preferred.
• Previous experience in the Semiconductor Industry preferred.
• Outgoing and proactive personality with a natural ability to build rapport with customers; highly motivated to engage with clients and drive conversations forward.
• Strong communication and interpersonal skills, both with customers and internally.
• Willing to travel 50–75%

Responsibilities

• Works directly with customers and/or collaborates with Product Specialists/Managers and other Development Teams / Market Leaders, to understand the needs of the customer and develop product/process solutions and Critical to Quality (CTQ) attributes.
• Develops and manages relationships with strategic contacts among key customers and industry contacts.
• Significant travel for face to face customer support / understanding required.
• Participates in market and product/service strategy and roadmap creation as well as support strategy execution.
• Provides engineering support to identify and resolve design issues or opportunities.
• Represents the company at customer sites and trade shows, where applicable.
• Communicates the customer's requirements to the company for engineering and production purposes.
• Interfaces with customers and/or company internal quality teams on all technical quality issues and monitors corrections/improvements through to completion.
• Other duties as assigned.

Skills

Customer-facing experience

Sales collaboration

Strong communication

Cross-functional teamwork

Willing to travel

Education

Bachelor's degree in Materials/Metallurgy or related field

Tools

PVD equipment

CVD equipment

Job description

Idealseed Resources Sdn Bhd is seeking an Applications Engineer to support customers in product development, qualification, cost-down solutions, and corrective actions. You will translate customer needs into technical requirements and act as a development partner for internal teams.

The role requires 5+ years in customer-facing technical roles, strong materials/manufacturing knowledge (PVD/CVD), and the ability to travel 50–75%.