Semiconductor Field Service Engineer

Applied Materials South East Asia; Kulim; On-site; MYR 42,000 - 66,000; Full time

Job summary

Applied Materials South East Asia in Kulim, Malaysia, is seeking a Field Service Engineer (Customer Engineer) to install, maintain, and upgrade semiconductor equipment. You will work closely with customers, perform preventative and corrective maintenance, and apply diagnostic techniques to resolve technical issues.

You will coordinate with customers to ensure smooth operations, uphold safety procedures, and deliver exceptional service while traveling up to 20% of the time.

Qualifications

• Experience in installing, maintaining and upgrading semiconductor equipment.
• Proficient in diagnostic techniques and basic troubleshooting.
• Strong communication with customers and team.
• Commitment to safety procedures and quality repairs.

Responsibilities

• Performs standard service activities and preventative maintenance.
• Responds to fab issues and participates in escalation calls.
• Verifies operational quality of system equipment.
• Uses diagnostic techniques and documentation to resolve problems.
• Supports knowledge sharing and follows IP guidelines.
• Coordinates with customers to ensure smooth operations.
• Complies with safety procedures and upholds safety as a value.
• Maintains good customer satisfaction within own area.

Skills

Field service

Diagnostics

Maintenance

Customer liaison

Job description

Applied Materials South East Asia in Kulim, Malaysia, is seeking a Field Service Engineer (Customer Engineer) to install, maintain, and upgrade semiconductor equipment. You will work closely with customers, perform preventative and corrective maintenance, and apply diagnostic techniques to resolve technical issues.

You will coordinate with customers to ensure smooth operations, uphold safety procedures, and deliver exceptional service while traveling up to 20% of the time.