Security Officer

Meili Resort Hotel Sdn Bhd; Sabah; On-site; MYR 20,000 - 31,000; Full time

Job summary

Meili Resort Hotel Sdn Bhd in Semporna, Sabah is seeking a hotel security professional responsible for patrolling premises, monitoring CCTV, and controlling access to restricted areas to ensure guest safety.

You will respond to emergencies, assist guests and staff, and maintain accurate incident records while coordinating with the Security Supervisor.

The ideal candidate has 2-3 years in hotel security, good English and Bahasa Malaysia, and flexibility to work day and night shifts in Semporna.

Qualifications

• At least 2-3 years of working experience in hotel security or a similar security position.
• Knowledge of CCTV monitoring, security patrols, access control, and incident reporting.
• Willingness to relocate and reside in Semporna, Sabah.
• Basic knowledge of fire safety, emergency response, and evacuation procedures.

Responsibilities

• Patrol hotel premises, including guest rooms, lobby, restaurants, parking areas, and other public facilities.
• Monitor CCTV cameras and security systems to identify suspicious activities.
• Control access to restricted areas and ensure only authorized personnel enter.
• Monitor hotel entrances and exits to maintain a safe and secure environment.
• Conduct regular security checks around the hotel premises.
• Ensure the safety and security of hotel guests, employees, and visitors.
• Assist guests with security-related concerns or emergencies.
• Respond to disturbances, complaints, and suspicious activities.
• Maintain a professional, friendly, and helpful attitude when dealing with guests.
• Help manage crowd control during hotel events and busy periods.
• Respond to emergencies such as fire alarms, accidents, medical incidents, and other safety threats.
• Assist with evacuation procedures during emergencies.
• Ensure fire extinguishers, emergency exits, and safety equipment are accessible and in good condition.
• Participate in fire drills and emergency response training.
• Record daily security activities, patrols, and incidents.
• Prepare incident reports and submit them to the Security Supervisor or Management.
• Report suspicious behaviour, safety hazards, and security concerns.
• Maintain accurate records of visitors, contractors, and unusual occurrences.
• Maintain discipline and professionalism while on duty.
• Ensure proper handover between security shifts.
• Follow hotel policies, security procedures, and management instructions.
• Assist other departments when security support is required.
• Perform other reasonable duties assigned by management.

Skills

Patrol security

Observant

Shift work

Education

2-3 years hotel security experience

Tools

CCTV systems

Access control systems

Job description

Patrol hotel premises, including guest rooms, lobby, restaurants, parking areas, and other public facilities.

Monitor CCTV cameras and security systems to identify suspicious activities.

Control access to restricted areas and ensure only authorized personnel enter.

Monitor hotel entrances and exits to maintain a safe and secure environment.

Conduct regular security checks around the hotel premises.

B. Guest and Staff Safety

Ensure the safety and security of hotel guests, employees, and visitors.

Assist guests with security-related concerns or emergencies.

Respond promptly to disturbances, complaints, and suspicious activities.

Maintain a professional, friendly, and helpful attitude when dealing with guests.

Help manage crowd control during hotel events and busy periods.

C. Emergency Response and Safety

Respond to emergencies such as fire alarms, accidents, medical incidents, and other safety threats.

Assist with evacuation procedures during emergencies.

Ensure fire extinguishers, emergency exits, and safety equipment are accessible and in good condition.

Participate in fire drills and emergency response training.

Report accidents, injuries, and security incidents to management immediately.

D. Access Control and Property Protection

Monitor visitor registration and contractor access where required.

Check staff identification and ensure compliance with hotel security procedures.

Prevent theft, vandalism, unauthorized entry, and damage to hotel property.

Monitor deliveries and removal of hotel equipment or property.

Assist with lost-and-found procedures and the safekeeping of valuable items.

E. Incident Reporting and Documentation

Record daily security activities, patrols, and incidents.

Prepare incident reports and submit them to the Security Supervisor or Management.

Report suspicious behaviour, safety hazards, and security concerns.

Maintain accurate records of visitors, contractors, and unusual occurrences.

F. General Duties

Maintain discipline and professionalism while on duty.

Ensure proper handover between security shifts.

Follow hotel policies, security procedures, and management instructions.

Assist other departments when security support is required.

Perform other reasonable duties assigned by management.

Key Requirements and Qualifications

A. Education and Experience

At least 2-3 years of working experience in hotel security or a similar security position.

Previous experience in hotel operations, guest handling, and security procedures is preferred.

Knowledge of CCTV monitoring, security patrols, access control, and incident reporting.

Basic knowledge of fire safety, emergency response, and evacuation procedures.

Relevant security training or certification is an added advantage.

B. Physical Fitness

Physically fit and able to stand or walk for extended periods.

Able to conduct regular patrols around the hotel premises.

Able to work day shifts, night shifts, weekends, and public holidays.

Alert and attentive to surroundings at all times.

C. Communication Skills

Basic to good spoken English and Bahasa Malaysia, ability to speak Mandarin Chinese is an added advantage.

D. Others

Must be willing to relocate and reside in Semporna, Sabah.