SECURITY OFFICER

Credit Bureau Malaysia; Kuala Lumpur; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading security service provider is seeking a Security Officer in Kuala Lumpur, Malaysia. The role requires a comprehensive understanding of Security SOP, conducting patrols, and reporting discrepancies. Ideal candidates should have at least 2 years of hotel security experience and be able to communicate effectively in both English and Bahasa Malaysia. Knowledge of fire protection and security systems is beneficial. This position offers an opportunity to ensure guest and property safety in a dynamic environment.

Qualifications

• Ability to communicate in English and Bahasa Malaysia.
• Fair knowledge of fire panel, card key access system, and CCTV.
• At least 2 years of working experience in hotel security or 5 years in building security.

Responsibilities

• Understand Security SOP.
• Conduct security patrols in assigned areas.
• Report discrepancies in inventory.
• Ensure adherence to house rules.

Skills

Problem identification

Data gathering and analysis

Interpersonal skills

Communication

Knowledge of security systems

Job description

Responsibilities

• Having full understanding andcomprehension of the Security Standard Order Procedures (SOP).
• Attend daily pre-shift briefingby Security Supervisor and make notes on objects briefed.
• Conducted short and preciseverbal hand-over briefing to relieving Security Officer highlightingmatter(s) of interest.
• Punctually report to assignedposts and receive verbal take-over report from outgoing Security Officer.
• Immediately report any discrepancieson inventory of equipment, items or lodged entries discovered at assignedpost to the Security Supervisor for follow-up actions.
• Immediately report any damage orout-or-order equipment, items under the care of post to the SecuritySupervisor for follow-up actions.
• Promptly respond to any call ofassistance from other department when instructed by Security Supervisor.
• To act or take steps inaccordance with Security Standing Order Procedures to prevent or containany incident which compromise hotel’s security and safety.
• Ensures that house rules (codeof conducts) are adhered to by associates or to Security Supervisor of anybreach of rules by them.
• Conduct traffic and crowdcontrol when instructed to ensure smooth flow of events.
• Conduct security patrols inassigned areas and report to Security Control Room of any situation of theordinary, obstructions, suspicious characters, damages or out-of-orderlighting or items for further actions.
• Make relevant, precise, neat andlegible entries into Security Log Book (daily) in accordance with SecurityStandard Order Procedures (SOP).
• Ensures all steps and actionsare taken in accordance with SOP to provide security and safety to guests,associates and properties.
• Ensures that unauthorized andundesired person(s) are not allowed into the hotel premises and to takesteps and actions in accordance with SOP to remove the personifadmissions have already occurs.
• To do escort duties wheneverrequested by Security Supervisor or Security & Safety Manager orhotel’s management.
• Assist as Acting Supervisor inthe absence of any Security Supervisor when instructed by SSM.
• Attend training, meetings ordialog as requested by Security Supervisor, SSM or hotel’s management.
• Undertake any instruction whichis not mentioned above related to security and safety given by SecuritySupervisor, SSM or hotel’s management from time to time.
• The main responsibility of allemployees of Sunway City Kuala Lumpur Hotels is to avoid self-inflictedinjury to themselves and any other persons around who might be affected bythe employees’ action at work.
• All employees are to extendtheir fullest support and cooperation with the employer or any otherappointed persons in the discharge of any duties or requirements imposedby the employer or any other appointed persons responsible and authorizedto implement the necessary safety and health regulations deemed mandatoryunder the Occupational, Safety and Health Act 1994.
• Every employee working withinthe respective environment such as Engineering, Kitchen, Housekeeping isresponsible to use personal protective equipment (PPE) and must complywith all the work instructions and safety rules accordingly.
• To report unsafe workingcondition or environment to his superior or directly to the OSHA Officer.

Requirements

Qualifications

• Abilityto understand and communicate in English and Bahasa Malaysia with superiors,peers, associates, suppliers, guest and patrons of the hotel.
• Fairknowledge of fire panel, card key access system and CCTV.

Experience

• Atleast 2 years of working experience in hotel security or five years inbuilding security.
• Previouswork experience in the police force or armed forces would be an advantage.

Skills

• Abilityto identify problems and/or potential problem, gather relevant data andcome to a reasonable conclusion.
• Abilityto interpret instruction and be able to contain/overcome a routinesituation with minimum supervisor.
• Abilityto create co-operation and communications with other hotels, the Police,Bomba and other national services.
• Goodinterpersonal skills.
• Satisfactory/fairknowledge of fire protection systems, security surveillance systems andgeneral security practice