Security Manager - Mall

HR Property Developer; Malacca City; On-site; MYR 60,000 - 100,000; Full time

Job summary

HR Property Developer in Malaysia is seeking an experienced Security Operations Manager to oversee daily security operations for a mall, including access control, CCTV monitoring, and patrol coverage. You will lead a security team, schedule personnel, and coordinate with tenants, police, and contractors to maintain safety and compliance.

The role requires at least five years in security leadership, a relevant security degree, and strong incident response and reporting skills, with ability to

Qualifications

• Diploma or degree in Security Management, Law Enforcement or related field.
• Minimum 5 years' experience in security management, preferably in mall or similar environment.
• Experience leading a security team including scheduling and contractor management.
• Strong knowledge of CCTV, access control, patrol operations, and incident investigation.
• Understanding of security risk management, loss prevention and safety procedures.
• Willingness to work shifts, weekends and holidays when required.

Responsibilities

• Manage daily security operations and overall mall security coverage.
• Lead, supervise and schedule security personnel.
• Respond to theft, accidents, disturbances, and other incidents.
• Implement loss prevention measures.
• Ensure safety procedures and compliance with regulations.
• Coordinate with tenants, management, police, and security contractors.

Skills

Security management

Leadership

Incident investigation

Communication

Problem solving

Shift work

Education

Diploma/Degree in Security Management, Law Enforcement or related field

Tools

CCTV

Access control

Patrol operations

Emergency response planning

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Security Operations – Manage daily security operations, access control, patrols, CCTV monitoring and overall mall security coverage.
• Team Management – Lead, supervise and schedule security personnel, ensuring adequate manpower, discipline, grooming and performance.
• Emergency & Incident Management – Respond to and manage theft, accidents, disturbances, fire emergencies and other security incidents.
• Loss Prevention – Implement measures to prevent theft, vandalism, property damage and other potential security risks affecting tenants and visitors.
• Safety & Compliance – Ensure compliance with mall security procedures, emergency response plans, local authority requirements and relevant security regulations.
• Stakeholder & Contractor Management – Coordinate with tenants, management, police, BOMBA, security contractors and other relevant agencies when required.

Key Requirements

• Diploma/Degree in Security Management, Law Enforcement or related field.
• Minimum 5 years’ experience in security management, preferably in a shopping mall, commercial building, hotel or similar environment.
• Experience in leading and managing a security team, including manpower scheduling and contractor management.
• Strong knowledge of CCTV, access control, patrol operations, incident investigation and emergency response.
• Good understanding of security risk management, loss prevention and safety procedures.
• Strong leadership, communication, reporting and problem-solving skills; able to work shifts, weekends and public holidays when required.