Security Officer

Central Plaza I-City Real Estate; Selangor; On-site; MYR 36,000 - 60,000; Full time

Job summary

Central I-City Shopping Centre in Selangor is seeking a Security Supervisor to assist the Security Manager in ensuring the overall safety of the mall, both internally and externally.

You will supervise a team of outsourced guards, develop rosters, ensure adequate manpower, conduct mall walks, report incidents, and liaise with authorities to support crime prevention.

Qualifications

• Minimum 2 years’ experience in security management for a multi-storey shopping mall.
• Familiar with security SOPs, incident reporting and contract management.
• Able to work weekends and public holidays.
• PC literate and able to generate daily reports.

Responsibilities

• Supervise outsourced security guards and manage rosters.
• Ensure staffing for shifts and monitor attendance and discipline.
• Conduct mall walks to ensure customer safety.
• Report incidents and liaise with authorities as required.
• Develop and review daily security reports.
• Respond immediately to security matters.

Skills

Communication skills

Analytical thinking

Interpersonal skills

Leadership ability

Education

SPM/STPM/Certificate or equivalent

Tools

Microsoft Office

Job description

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Assist Security Manager in ensuring overall security of shopping mall.

Responsible for the day-to-day security of the mall, internally and externally.

Implementation and execution of security SOP, standing instruction and policies.

Create a strong and efficient security team.

Monitor of security guard’s performance and the compliance to SOP.

Develop and review of daily reports.

Attend to all incident and accident and its near misses.

Establish good relationship with tenants and occupants of the mall.

Principle Task :-

Supervise a team of outsource security guards that consist of local and foreign nationality.

Develop internal mall security teams roster and schedules.

Ensure adequate manpower for shift and daily review of security personnel attendance, discipline and competency.

Perform mall walk to ensure customer security and safety.

Report any incidents, security breaches and etc to the Security Manager on daily basis.

Immediate response to all security matters.

Conduct internal investigation on all incidents and accidents of the mall.

Liaise well with and assist authority in crime prevention in line with community policing.

Other duties that may assign by the Security Manager/Operations Manager/General Manager - Centre Management Office of Central I-City Shopping Centre.

Skill Requirements:-

Minimum SPM/STPM/Certificate or equivalent.

Ex-military personnel will be an advantage.

Minimum 2 years’ experience in multi-storey shopping mall security management with variety of businesses or relevant industry experience.

Familiar with contract management of security service providers in shopping mall.

PC literate especially in Microsoft Office (Word, Excel, PowerPoint, etc).

Financial Management skills including budgeting and forecasting will be an advantage.

Ability to work unsupervised and within a small team.

Prepared to work on weekends and public holidays, if required.

Excellent communication, analytical and interpersonal skills including relationship building.