Securities Services Team Lead

HSBC Holdings plc; Kampung Malaysia Tambahan; Presencial; MYR 120.000 - 180.000; Jornada completa

Descripción de la vacante

HSBC Holdings plc in Kuala Lumpur is seeking a capable supervisor for HSBC Securities Services Operations. You will oversee corporate action processing, risk controls and MI reporting, guiding a team to meet service level targets while maintaining regulatory compliance.

You will develop staff skills, manage escalations, and coordinate with other units across markets. Strong analytical, problem-solving and English communication are essential, with at least 12 months supervisory experience in

Formación

• At least 12 months in a supervisory role with team building and staff development.
• Experience in securities processing, corporate actions and risk controls.
• Strong analytical, data interpretation and audit awareness.
• Excellent command of English, both written and spoken.

Responsabilidades

• Oversee daily processing and service delivery across corporate actions.
• Plan capacity, monitor workflows and allocate resources.
• Escalate issues, resolve queries and maintain MI reporting.
• Lead and coach team, ensuring compliance with audit standards.
• Coordinate with global teams to maintain best practices.

Conocimientos

Customer service

Problem solving

Team leadership

Data analysis

English proficiency

Auditing

Educación

Post-graduate degree

Herramientas

MS Excel

CRM systems

Descripción del empleo

HSBC Holdings plc in Kuala Lumpur is seeking a capable supervisor for HSBC Securities Services Operations. You will oversee corporate action processing, risk controls and MI reporting, guiding a team to meet service level targets while maintaining regulatory compliance.

You will develop staff skills, manage escalations, and coordinate with other units across markets. Strong analytical, problem-solving and English communication are essential, with at least 12 months supervisory experience in