Asset Services: Process & Delivery Lead

HSBC; Kuala Lumpur; On-site; MYR 56,000 - 100,000; Full time

Job summary

HSBC in Malaysia is seeking a proactive professional for Asset Services. The role focuses on understanding process objectives across business areas, proposing improvements, and ensuring quality controls with timely error logging.

You will participate in emergency escalations and share best practices while engaging stakeholders and clients to drive efficiency. The ideal candidate has a degree in accounting/finance/management/business administration and at least 1 year in Securities/Asset

Qualifications

• Degree in accounting/finance/management/business administration.
• Higher qualification is not a bar provided aspirations commensurate with the position.
• Minimum 1 year of experience in Securities/Asset Services is preferred.

Responsibilities

• Understand the processes’ functions and objectives irrespective of Business Areas.
• Provide ideas and solutions to smoothen the complex process.
• Quality controller and timely updating the internal error log file.
• Take part and execute Emergency Escalation Plan for Operations Teams.
• Share best practise across team members related to Asset Services processes.
• Managing self-efficiency and keep the overtime at minimum level.
• Actively engage with stake holder, client and other relevant parties.
• Initiate process ideas and improvement.

Skills

Interpersonal skills

MS Office proficiency

Leadership abilities

Numerical data analysis

English fluency

Report writing

Management skills

Adaptability under tight timelines

Education

Degree in accounting/finance/management/business administration

Tools

MS Excel

Job description

HSBC in Malaysia is seeking a proactive professional for Asset Services. The role focuses on understanding process objectives across business areas, proposing improvements, and ensuring quality controls with timely error logging.

You will participate in emergency escalations and share best practices while engaging stakeholders and clients to drive efficiency. The ideal candidate has a degree in accounting/finance/management/business administration and at least 1 year in Securities/Asset