Assitant Manager

HSBC Holdings plc; Kuala Lumpur; Hybrid; MYR 67,000 - 100,000; Full time

Job summary

HSBC Holdings plc in Kuala Lumpur is seeking a role within Asset Services that combines process improvement, stakeholder engagement, and quality control. The candidate will understand cross-disciplinary processes and contribute ideas to streamline operations, while maintaining efficiency and timely reporting.

The position requires a degree in accounting/finance/management/business administration, with at least 1 year in securities/asset services awareness, and strong MS Office, numerical, and

Qualifications

• A degree in accounting/finance/management/business administration. Higher qualification not a bar provided aspirations commensurate with the position.

Responsibilities

• Understand the processes’ functions and objectives irrespective of Business Areas.
• Provide ideas and solutions to smoothen the complex process.
• Quality controller and timely updating the internal error log file.
• Take part and execute Emergency Escalation Plan for Operations Teams.
• Share best practise across team members related to Asset Services processes.
• Manage self-efficiency and keep overtime at minimum level.
• Actively engage with stakeholders, clients and other relevant parties.
• Initiate process ideas and improvements.

Skills

Interpersonal skills

Leadership

Analytical skills

Numerical skills

English fluency

Reporting

Time management

Education

Accounting/Finance/Management/Business Administration degree

Tools

MS Office

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188

Brand: HSBC

Area of Interest: Investment Banking, Markets, and Research

Role Workstyle: Hybrid Worker

Date: 12 Oct 2026

We look for people who are ambitious and want to develop their career while making a strong contribution to Asset Services to help and achieve Service Delivery. Our connected work force helps us meet the needs of clients.

The Opportunity:

Career growth, different ideas and perspectives help us innovate, manage risk, and grow of the business which constantly need change in a sustainable way.

What you’ll do:

• Understand the processes’ functions and objectives irrespective of Business Areas


• To provide ideas and solution to smoothen the complex process


• Quality controller and timely updating the internal error log file


• To take part and execute Emergency Escalation Plan for Operations Teams.


• Sharing best practise across team members related to Asset Services processes


• Managing self-efficiency and keep the overtime at minimum level


• To actively engage with stake holder, client and other relevant parties.


• Initiate process ideas and improvement

What you will need to succeed in the role:

Knowledge

• A degree in accounting/finance/management/business administration. Higher qualification not a bar provided aspirations commensurate with the position.

Experience

• Possess a broad understanding of Corporate Action event processes e.g product knowledge, event cycles, event types


• Minimum 1 year of experience in relevant Securities/Asset Services field

Skills

• Good interpersonal skills, networking abilities in building relationship with people at all.


• Possess knowledge on MS Office with good numerical and analytical skills.


• Leadership skills, with ability to build rapport with and relate to and effectively develop a wide range of people.


• Ability to learn quickly and transfers knowledge appropriately, understand and interpret numeric data.


• Ability to speak and understand English fluently, write business letters and reports, and have good conversational / telephone skills.


• Experience in producing and preparing reports.


• Good Management skills and initiate improvements.


• Able under challenging environment with tight timelines.

What additional skills will be good to have?

Knowledge in Trade, Settlement, Direct Custody and Clearing, Cash Management that links to Assets Services under Securities Services.