Asset Services Ops Lead – Process Improvement (Hybrid)

HSBC Holdings plc; Kuala Lumpur; Hybrid; MYR 67,000 - 100,000; Full time

Job summary

HSBC Holdings plc in Kuala Lumpur is seeking a role within Asset Services that combines process improvement, stakeholder engagement, and quality control. The candidate will understand cross-disciplinary processes and contribute ideas to streamline operations, while maintaining efficiency and timely reporting.

The position requires a degree in accounting/finance/management/business administration, with at least 1 year in securities/asset services awareness, and strong MS Office, numerical, and

Qualifications

• A degree in accounting/finance/management/business administration. Higher qualification not a bar provided aspirations commensurate with the position.

Responsibilities

• Understand the processes’ functions and objectives irrespective of Business Areas.
• Provide ideas and solutions to smoothen the complex process.
• Quality controller and timely updating the internal error log file.
• Take part and execute Emergency Escalation Plan for Operations Teams.
• Share best practise across team members related to Asset Services processes.
• Manage self-efficiency and keep overtime at minimum level.
• Actively engage with stakeholders, clients and other relevant parties.
• Initiate process ideas and improvements.

Skills

Interpersonal skills

Leadership

Analytical skills

Numerical skills

English fluency

Reporting

Time management

Education

Accounting/Finance/Management/Business Administration degree

Tools

MS Office

Job description

HSBC Holdings plc in Kuala Lumpur is seeking a role within Asset Services that combines process improvement, stakeholder engagement, and quality control. The candidate will understand cross-disciplinary processes and contribute ideas to streamline operations, while maintaining efficiency and timely reporting.

The position requires a degree in accounting/finance/management/business administration, with at least 1 year in securities/asset services awareness, and strong MS Office, numerical, and