SAP Technology Engineer

Swarovski; George Town; Hybrid; MYR 180,000 - 260,000; Full time

Benefits offered by this job

Learning & career development programs

Employee assistance program

Hybrid and flexible work options

Volunteering leave

Exclusive employee discounts

Job summary

Swarovski is seeking a SAP Technology Engineer in Malaysia to define architecture and standards for SAP platforms and to lead the governance of external service partners. You will evaluate new SAP and cloud technologies, run PoCs, and drive automation and cost efficiency while ensuring high service levels and delivery excellence.

You will collaborate with global teams, influence technical and business decisions, and help shape a diverse, innovative IT landscape that supports a world-class luxury

Qualifications

• University degree in Information Technology or equivalent professional experience.
• 3+ years experience in SAP Basis architecture / platform consulting and partner management.
• Deep technical knowledge of SAP S/4HANA, SAP HANA, SAP BTP, and cloud platforms.
• Experience managing external service providers and ensuring SLA adherence and operational excellence.
• Strong analytical and problem‑solving capabilities with a passion for automation, innovation, and emerging technologies.
• Excellent stakeholder management and communication skills across multiple teams.

Responsibilities

• Define SAP Basis / platform architecture, standards, and roadmaps and act as design authority for platform decisions.
• Steer managed service partners that run day-to-day Basis operations; define, monitor, and enforce SLAs.
• Continuously scan, evaluate, and pilot new SAP, BTP, and cloud technologies, including AI-assisted operations and automation.
• Provide 2nd/3rd-level guidance; hands-on Basis execution delegated to partners.

Skills

SAP Basis

S/4HANA

SAP HANA

SAP BTP

Cloud platforms

SLA management

Stakeholder management

Automation & innovation

Problem solving

Education

University degree in Information Technology

Tools

SAP

Job description

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a SAP Technology Engineer where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About the job

Your responsibilities include, but are not limited to:

Architecture & Technical Consulting

• Define SAP Basis / platform architecture, standards, and roadmaps (S/4HANA, HANA, SAP BTP, cloud) and act as technical design authority for platform decisions.
• Advise projects and stakeholders; challenge the as-is and drive standardization, automation, and cost efficiency.

Managed Service Partner Management (major)

• Steer managed service partners (SAP ECS, 3rd party MSP) that run day-to-day Basis operations; define, monitor, and enforce SLAs.
• Own governance, escalations, and accountability for delivery quality, and coordinate handovers, changes, and major incidents.

Technology Evaluation & Innovation (major)

• Continuously scan, evaluate, and pilot new SAP, BTP, and cloud technologies, including AI-assisted operations and automation.
• Run PoCs and make adoption recommendations aligned with architecture and cost.

Operational Oversight (minor)

• Provide 2nd/3rd-level guidance; routine hands‑on Basis execution is delegated to managed service partners.

About you

We are looking for a unique and amazing talent, who brings along the following:

• University degree in Information Technology or equivalent professional experience
• 3+ years plus experience in SAP Basis architecture / platform consulting and partner management
• Deep technical knowledge of SAP S/4HANA, SAP HANA, SAP BTP, and cloud platforms
• Demonstrated experience managing external service providers and ensuring SLA adherence and operational excellence
• Strong analytical and problem‑solving capabilities with a passion for automation, innovation, and emerging technologies
• Excellent stakeholder management and communication skills, with the ability to influence technical and business decisions across multiple teams

What we offer

You can expect a range of benefits, including:

• Learning and career development programs to help you grow
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Hybrid and flexible work options to support your work‑life balance
• Paid volunteering leave to support causes that matter to you
• Exclusive employee discounts on Swarovski products

About Swarovski

Swarovski creates crystal‑based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

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