Sandakan Tour & Guest Experience Host

Ormond Group; Sandakan; Vor Ort; MYR 33.000 - 56.000; Vollzeit

Zusammenfassung

Ormond Group is seeking a Guest Experience Executive to lead tours around Sandakan, sharing its history, culture and attractions. You will customize local experiences, host interactive activities, and arrange transportation and logistics for groups and corporate events.

The role requires a valid MOTAC Tourist Guide Licence, deep knowledge of Sandakan, and strong English and Bahasa Malaysia communication. This position suits someone outgoing, organized, and comfortable with international

Qualifikationen

• Must hold a valid Tourist Guide Licence issued by MOTAC.
• Excellent knowledge of Sandakan and its surrounding areas.
• Outgoing, engaging and confident in hosting guests and conducting tours.
• Good storytelling and communication skills in English and Bahasa Malaysia; Mandarin or other languages are an advantage.
• Experience in tourism, hospitality, guest relations, tour guiding, events or activity programming is preferred.
• Comfortable engaging with international travellers, families, children and corporate groups.
• Strong organisational skills with the ability to coordinate multiple activities and handle unexpected changes.
• A valid driving licence is preferred.
• Willing to work flexible hours, including weekends and public holidays.

Aufgaben

• Lead guests on tours around Sandakan and share the stories behind its history, culture, food and attractions.
• Recommend and coordinate exciting local experiences tailored to guests’ interests.
• Host fun in-house activities such as cooking classes, batik painting, Kids Club activities and cultural programmes.
• Coordinate transportation, tour bookings, itineraries and ground arrangements to ensure smooth experiences.
• Support corporate offsites, school visits and group programmes by coordinating activities, dining and meetings.
• Connect with guests, understand their needs and recommend experiences that make their stay memorable.
• Work with local guides, artisans, drivers and community partners to bring authentic Sandakan experiences to life.
• Maintain activity schedules, bookings, supplier information and guest feedback while ensuring safety standards are met.

Kenntnisse

Guest service

Storytelling

Communication

Multilingual

Jobbeschreibung

Ormond Group is seeking a Guest Experience Executive to lead tours around Sandakan, sharing its history, culture and attractions. You will customize local experiences, host interactive activities, and arrange transportation and logistics for groups and corporate events.

The role requires a valid MOTAC Tourist Guide Licence, deep knowledge of Sandakan, and strong English and Bahasa Malaysia communication. This position suits someone outgoing, organized, and comfortable with international