Salesforce Functional Analyst - Hybrid, 12-Month Contract

Experis Australia; Kuala Lumpur; Ibrido; MYR 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work model

Descrizione del lavoro

ManpowerGroup in Malaysia is seeking a Salesforce Functional Analyst to bridge business needs with technical delivery. You will gather requirements, optimise processes, and deliver scalable CRM solutions across Salesforce clouds, with a focus on stakeholder collaboration and continuous improvement.

The role requires 5+ years in Salesforce analysis, 2+ years in higher education or non-profit environments, and strong communication skills. Hybrid work includes 1 day in office weekly.

Competenze

• 5+ years as Salesforce Functional Analyst or BA.
• ≥2 years in higher education or non-profit.
• Strong stakeholder communication and problem solving.

Mansioni

• Engage stakeholders to gather, analyse, and document requirements.
• Bridge business and technical teams to define feasible Salesforce solutions.
• Facilitate workshops, provide user support, and conduct training.
• Configure Salesforce platform (Sales/Service Cloud) as needed.
• Lead UAT and support deployment activities.
• Identify opportunities to improve processes through Salesforce.

Conoscenze

Salesforce

Requirements gathering

Stakeholder management

UAT

Training

Strumenti

Sales Cloud

Service Cloud

Descrizione del lavoro

ManpowerGroup in Malaysia is seeking a Salesforce Functional Analyst to bridge business needs with technical delivery. You will gather requirements, optimise processes, and deliver scalable CRM solutions across Salesforce clouds, with a focus on stakeholder collaboration and continuous improvement.

The role requires 5+ years in Salesforce analysis, 2+ years in higher education or non-profit environments, and strong communication skills. Hybrid work includes 1 day in office weekly.