Salesforce Administrator: Configure, Dashboards & Governance

AvePoint; Johor Bahru; On-site; MYR 60,000 - 100,000; Full time

Job summary

AvePoint is seeking a Salesforce Administrator to support configuration, maintenance, and improvement of our Salesforce platform for enterprise and government clients. The role involves gathering requirements, configuring the environment, and ensuring the platform supports business operations.

The successful candidate will work with stakeholders, manage objects, workflows, reports, and security, and collaborate with developers and vendors to drive governance and reliable data outcomes.

Qualifications

• 3+ years of experience as a Salesforce Administrator.
• Salesforce ADM-201 certification required.
• Experience configuring Salesforce objects, fields, layouts, record types, workflows, approvals and validation rules.
• Experience creating reports and dashboards for business functions.
• Experience with user access, roles, profiles, and data visibility.

Responsibilities

• Gather, analyze, and document business requirements related to Salesforce.
• Configure standard and custom Salesforce objects, fields, page layouts, record types, workflows, approval processes, and validation rules.
• Develop and maintain reports and dashboards to support business operations and decision-making.
• Administer user access, roles, profiles, permission sets, and data visibility.
• Manage sandbox environments, support data imports/exports, and assist with data quality initiatives.
• Monitor platform performance and identify areas for improvement.
• Provide end-user training, documentation, and troubleshooting.
• Collaborate with developers and external vendors on integrations and enhancements.

Skills

Stakeholder comms

Salesforce configuration

Reports & dashboards

User access management

Data import/export

Governance & security

Training & end-user support

Education

Bachelor's degree or above

Tools

Data Loader

Data Import Wizard

Sandbox environments

Job description

AvePoint is seeking a Salesforce Administrator to support configuration, maintenance, and improvement of our Salesforce platform for enterprise and government clients. The role involves gathering requirements, configuring the environment, and ensuring the platform supports business operations.

The successful candidate will work with stakeholders, manage objects, workflows, reports, and security, and collaborate with developers and vendors to drive governance and reliable data outcomes.