Senior Salesforce Platform Admin & Governance Lead

Copeland; Bayan Lepas; On-site; MYR 90,000 - 130,000; Full time

Job summary

Emerson is seeking a proactive Salesforce Administrator to manage platform governance, security, and data quality for a global enterprise. You will administer access controls, configure declarative automation, and support release management to ensure compliant, scalable operations.

You will partner with Cybersecurity, Compliance, and Business Groups to deliver reliable CRM services, build dashboards, and enable adoption across world areas while maintaining governance standards and best practices.

Qualifications

• 5+ years of Salesforce administration experience in a global enterprise.
• Strong knowledge of Flow Builder, declarative automation, validation rules, approval processes, and deployment coordination.
• Experience supporting enterprise CRM transformation programs and managed service or implementation partners.
• Excellent communication, stakeholder management, and cross‑functional collaboration skills.
• Ability to support a globally distributed user base and balance responsiveness with governance.

Responsibilities

• Platform administration and governance across objects, permissions, and security.
• Coordinate releases, deployments, environment refreshes, and production-readiness activities.
• Develop reports, dashboards, scorecards, and metrics for adoption, data quality, and business performance.
• Support Data Cloud and Agentforce administration, identity resolution, governance controls, and operational monitoring.

Skills

Salesforce admin

Security & access control

Data management

Reporting & analytics

Release management

Education

Bachelor's degree in Information Systems, Computer Science, Business, Engineering, or related discipline

Tools

Data Cloud

Agentforce

Manufacturing Cloud

Experience Cloud

Job description

Emerson is seeking a proactive Salesforce Administrator to manage platform governance, security, and data quality for a global enterprise. You will administer access controls, configure declarative automation, and support release management to ensure compliant, scalable operations.

You will partner with Cybersecurity, Compliance, and Business Groups to deliver reliable CRM services, build dashboards, and enable adoption across world areas while maintaining governance standards and best practices.