Sales Team Lead – Global Scientific Instrumentation and Laboratory Solutions

TDCX Malaysia; Kuala Lumpur; On-site; MYR 80,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Group term life

Group personal accident

Bonus and commission plan

Job summary

TDCX Malaysia is seeking a Sales Team Lead with strong B2B sales, deal-closing and account management experience to drive growth in global scientific instrumentation and laboratory solutions. You will lead an on-site team focused on renewals, upselling, and training requirements, targeting research facilities and diagnostic labs.

Join a permanent, office-based role with a standard Mon-Fri schedule at KL Sentral.

Responsibilities

• Lead a sales team to achieve B2B revenue targets for global scientific instrumentation and laboratory solutions.
• Oversee account management, renewals, upselling and cross-selling of maintenance and training services.
• Develop and implement sales strategies targeting Research Facilities, Clinical & Diagnostic Labs, and QC Labs.

Job description

Sales Team Lead – Global Scientific Instrumentation and Laboratory Solutions

We are looking for a Team Lead with experience in B2B, business development, closing deals and account management.

The team targets key decision-makers such as Research Facilities, Clinical & Diagnostic Labs and Quality Control (QC) Labs.

You will oversee the Line of Business for SSD - After sales service-renewing the contract for leased Laboratory Equipment, upselling or cross selling of any Training Requirement/Maintenance of instrument etc.

If you do not have experience with Laboratory Equipment, not to worry! We are mainly looking for good salespeople with experience leading a Sales Team!

Working Details

• Working Hours: 9am to 6pm (Mon to Fri)
• Holidays: Public Holidays will follow Malaysia Public Holidays.
• Work Arrangement: On-site. Not field-sales related. Office-based.
• Location: Menara Kembar Bank Rakyat, KL Sentral
• Employment: Permanent

Benefits

• Medical Benefits - Outpatient/Inpatient, Hospitalization Limit and Dental/Optical.
• Insurance - Group Term Life, Group Personal Accident
• Perks and benefits Medical Miscellaneous allowance Dental Vision Incentive, Bonus and Commission Plan, Life-long Le

Hiring process

Only 1 round of interview: Interviews via Teams. 30 minutes.

About TDCX

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.